PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Expedia and My Vip Vacations as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Expedia
My Vip Vacations

Expedia and My Vip Vacations Overview

Total reviews 20517 10
Company responses 0 0
Issues resolved 214 0

Expedia and My Vip Vacations Consumer Ratings

Rank
69 out of 880 in Travel category
213 out of 1013 in Travel Agencies category
Customer service
64 in category
108 in category
Exchange, Refund and Cancellation Policy
67 in category
110 in category
Product or Service Quality
61 in category
143 in category
Website
65 in category
205 in category

Expedia and My Vip Vacations Rating Details

Customer service
1.8
(8328 reviews)
1.7
(6 reviews)
Reviewer's quote

...Customer service confirmed at the Dollar site and explained its because of a third party booking. Im satisfied and will have th me vehicle I reserved..

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Went to seminar and promised free flights, and debt cards over two months ago

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Exchange, Refund and Cancellation Policy
1.7
(7490 reviews)
1.5
(6 reviews)
Reviewer's quote

I still have NOT received a call back from Expedia nor have I received my $220 refund for a $115 room. The hotel has again been contacted and I was told since I used Expedia that they would have to do the refund. I was told by Expedia that they would contact me by Monday but it is now Wednesday...

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Went to meeting, did not purchase thankfully, received a certificate for 2 airline tickets, 300 dining card and 50 VISA card. Emailed the required proof within 24 hours and never heard back. Sent a 2nd request for acknowledgement and never heard back. I have done research and this is as close to...

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Product or Service Quality
1.9
(7175 reviews)
1.5
(6 reviews)
Reviewer's quote

Automated customer service system does not work. Doesnt recognize inputs. No option to speak to a human being!!!..

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My VIP Vacations is a company I will not do business in the future!!! i was contacted by this company over a year ago regarding a deal too good to be true!!! I have paid over $400 to this company for a trip to Las Vegas and had to visit with My Dreams Vacations for a sale presentation. Also, upon...

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Website
2.1
(7156 reviews)
1.4
(5 reviews)
Reviewer's quote

I got a message from the website Expedia saying that I needed to contact the flight company to confirm my seats ?..

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There saleman and the confirmed lady will say anything sweet for you to take the *** they promise you a second vacation anywhere you want just to find out you has to come out with more money just to so call"activated " the certificate and more money when you actually use it.and if you have...

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Expedia and My Vip Vacations Pros and Cons

Pros
  • Easy to book
  • No pros
  • Easy booking
  • I am very disappointed with the entire services
  • Haven been
Cons
  • Customer service
  • Extremely poor customer service
  • No customer service
  • Lies and not following thru what was offered to me
  • Did not deliver airline tickets on southwest as promise

Expedia and My Vip Vacations Most Positive Reviews

Top rated reviews
5

Need to cancel and go home

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3.9

Myvipvacations is real it is not a scam. But you have to listen clearly to what they are telling you because if it sound...

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5

Long story and too frustrated to go into the details. Bottom line: NEVER, EVER use Expedia. Customer service is...

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No votes

Expedia and My Vip Vacations Most Critical Reviews

Lowest rated reviews
1

I still have NOT received a call back from Expedia nor have I received my $220 refund for a $115 room. The hotel has...

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1

We bought the plan and attended the program. We did not purchase any time. The show voucher was for $10 a person and t...

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1

We got to JFK airport an hour ago. You guys cancelled our flights without even an email!!! We had paid for the flight...

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1

There saleman and the confirmed lady will say anything sweet for you to take the *** they promise you a second vacation...

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Expedia and My Vip Vacations Latest Reviews

Recent published reviews
No votes

it was terrible due to the fact that i lost money and didnt get anywhere near the outcome that was needed. I was...

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No votes

Called yesterday about my return and the lady said she sent it out yesterday. Could you please let me know how it take...

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3.9

Got screwed by American Airlines and instead of being on vacation Im stranded somewhere I dont need to be. Expedia...

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1

Went to seminar and promised free flights, and debt cards over two months ago

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