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Expedia

Travel Agencies
  • 10 ISSUES RESOLVED
  • 1784 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Bad bad bad 10
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Horrible phone customer service 6

Customers don't like

  • Extremely poor customer service106
  • Lack of response from expedia42
  • Substandard service29
  • False claims28
  • Incompetent staff21
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Master Spas

Plumbing fixtures
  • 1 ISSUES RESOLVED
  • 105 COMPANY RESPONSES
  • 142 TOTAL REVIEWS
4.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • What they sold me 2
  • Hot tub itself 2
  • Master blaster foot jets 2
  • Store that we bought our spa from has done their 1
  • Very convincing to sell the product 1

Customers don't like

  • Customer service12
  • Post sale customer service5
  • Poor service3
  • Representative service2
  • Sold me a fake product2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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