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Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1896 TOTAL REVIEWS
  • $930K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Initial price 6
  • Ease of use 4

Customers don't like

  • Extremely poor customer service49
  • Customer service26
  • Lack of response from expedia21
  • Substandard service16
  • False claims13
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Master Spas

Pools, Spas and Plumbing Supplies
  • 1 ISSUES RESOLVED
  • 123 COMPANY RESPONSES
  • 173 TOTAL REVIEWS
4.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • What they sold me 3
  • Master blaster foot jets 2
  • Hot tub itself 2
  • Very convincing to sell the product 1
  • Store that we bought our spa from has done their 1

Customers don't like

  • Customer service12
  • Post sale customer service3
  • Only nice until paid3
  • Support2
  • Responsiveness2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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