PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ice Vacations and Expedia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ice Vacations
Expedia

Ice Vacations and Expedia Overview

Total reviews
20
2192
Company responses
0
0
Issues resolved
0
12

Ice Vacations and Expedia Consumer Ratings

Rank
78 out of 550 in Travel Agencies category
105 out of 550 in Travel Agencies category
Value for money
87 in category
79 in category
Customer service
63 in category
105 in category
Product or Service Quality
31 in category
85 in category
Price Affordability
108 in category
77 in category

Ice Vacations and Expedia Rating Details

Value for money
1.5 (8 reviews)
1.6 (297 reviews)
Reviewer's quote

...Report to ur bank if having money debited as not a registered company but at least the Bank May be able to get part of it back..

Read full review

...So a credit is the same thing as Expedia saying screw you we are keeping your money. I have filed a complaint with the Ohio Attorney General for all the good that will do..

Read full review
Customer service
1.6 (8 reviews)
1.2 (607 reviews)
Reviewer's quote

...I have phoned Alison requesting a refund of my money as their service at a cost of $599. 00 is not as quoted over the phone. I earlier this year did book a cruise thru Cruise mega store and this is where ICE got my and my partners details from...

Read full review

This is terrible customer service even in light of the circumstances, to which you’ve had some time to adapt like the rest of us (we’re all in this together), and we are deeply disappointed. I tried calling several times at various Expedia numbers to discuss these issues, but was automatically...

Read full review
Product or Service Quality
2.1 (7 reviews)
1.4 (487 reviews)
Reviewer's quote

Was sold product by guy named Steve - absolutely mislead what a scammer. He lied about everything and they record the phone calls but apparently wouldn't release the recordings. Guess they'll have to now that I've got the ACCC on side...

Read full review

I trust Expedia and what it offers is of the published quality not another; and I cannot accept that Expedia wash their hands with what the hotel says", without making the slightest attempt to verify and analyses the facts, and support the customers with a situation like this. EXPEDIA PUT IN RISK...

Read full review
Price Affordability
1.8 (6 reviews)
2 (395 reviews)
Reviewer's quote

Slick sales rep convinced me i could still utilize two for one cruise deal as a aingle mum with my kids. Turns out i can't. Asked for a refund of initial $162 payment and cancelled future payments. They gave me the run around... not returning calls etc. And then blatantly refused refund even though...

Read full review

Drove a long way I came into Portland and when I got here there was no reservation because it was canceled and I had to pay full price and they didn't have any room so I had to go to another motel which cost me extra so that cost me eighty bucks there then today they cost me because they wouldn't...

Read full review

Ice Vacations and Expedia Pros and Cons

Pros
No votes
  • Easy website
  • Price comparisons
  • Never dealing with expedia again
Cons
  • It is a scam
  • Took my money no trip
  • This booking has been terrible
  • Extremely poor customer service
  • Customer service
  • Lack of response from expedia

Ice Vacations and Expedia Most Positive Reviews

Top rated reviews
5

I have worked for ICE vacations for 11 months now. One of the best sales companys i have cames accross. They have a...

Read full review
5

I very explicitly explained to the woman making the reservation that I needed a fully handicap accessible room as my...

Read full review
3.3

To be honest my personal opinion is that yous should immediately stop being a travel agency and start being an ice...

Read full review
5

I made a reservation through expedia online i needed to make changes to my flights. I called because you can not make...

Read full review

Ice Vacations and Expedia Most Critical Reviews

Lowest rated reviews
1

Was sold product by guy named Steve - absolutely mislead what a scammer. He lied about everything and they record the...

Read full review
1

Expedia is guilty of this and claiming that you not wanting to be involved in a conversation is dishonesty (withholding...

Read full review
1

I am soooo angry right now I think there is probably smoke coming out of my ears. I called ICE to book a vacation...

Read full review
1

They are a total cheat. They have written that they offer the best price and if we tell them that we could get a better...

Read full review

Ice Vacations and Expedia Latest Reviews

Recent published reviews
No votes

I got talked into buying a $400 voucher to supposedly give me a deal to pay for 1 passenger for a cruise n the other...

Read full review
1.9

I have been all through your website to find a means of communicating with your Expedia.com support staff to correct a...

Read full review
No votes

once they have your bank details - goodbye money.
and its impossible to contact them

Read full review
No votes

Back in March 2020 my husband purchased two tickets for a flight with Pacific Coastal Airlines using HIS credit card....

Read full review

Ice Vacations and Expedia Products and Services

Most reviewed product and services
  • Ice Vacations Buy One Get Two Free Deal (4 reviews)
  • Ice Vacations Customer Care (2 reviews)
  • Ice Vacations Travel Advertisement (2 reviews)
  • Expedia Flight Booking (394 reviews)
  • Expedia Customer Care (139 reviews)
  • Expedia Room Booking (129 reviews)