PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ice Vacations and Expedia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ice Vacations
Expedia

Ice Vacations and Expedia Overview

Total reviews 20 2275
Company responses 0 0
Issues resolved 0 12

Ice Vacations and Expedia Consumer Ratings

Rank
79 out of 576 in Travel Agencies category
107 out of 576 in Travel Agencies category
Value for money
90 in category
80 in category
Customer service
65 in category
103 in category
Product or Service Quality
32 in category
87 in category
Price Affordability
117 in category
82 in category

Ice Vacations and Expedia Rating Details

Value for money
1.5 (8 reviews)
1.6 (330 reviews)
Reviewer's quote

...Report to ur bank if having money debited as not a registered company but at least the Bank May be able to get part of it back..

Read full review

...Enough money for that. And the rooms now paid for and I can't stay in. The room I'm out...

Read full review
Customer service
1.6 (8 reviews)
1.2 (650 reviews)
Reviewer's quote

...I have phoned Alison requesting a refund of my money as their service at a cost of $599. 00 is not as quoted over the phone. I earlier this year did book a cruise thru Cruise mega store and this is where ICE got my and my partners details from...

Read full review

15 am I was call customer service they told me if you want move another room My kids scared from cockroach thats why I moved to another room it was too much hassle for me take my all stuff from one room to another room with my kids and also at second day they didnt give me the room service and it...

Read full review
Product or Service Quality
2.1 (7 reviews)
1.4 (523 reviews)
Reviewer's quote

Was sold product by guy named Steve - absolutely mislead what a scammer. He lied about everything and they record the phone calls but apparently wouldn't release the recordings. Guess they'll have to now that I've got the ACCC on side...

Read full review

Calling to respond to the insult experience as a result of choosing Expedia , service. Ready to post everyday the negative experience every day for one year..

Read full review
Price Affordability
1.8 (6 reviews)
2.1 (429 reviews)
Reviewer's quote

Slick sales rep convinced me i could still utilize two for one cruise deal as a aingle mum with my kids. Turns out i can't. Asked for a refund of initial $162 payment and cancelled future payments. They gave me the run around... not returning calls etc. And then blatantly refused refund even though...

Read full review

...Got a really good price for my mother to fly out to Utah. The prices had dropped because of this Covid-19. I received and email from Expedia stating that her flight had a conflict and we needed to contact the airlines...

Read full review

Ice Vacations and Expedia Pros and Cons

Pros
No votes
  • Easy website
  • Price comparisons
  • Never dealing with expedia again
Cons
  • It is a scam
  • Took my money no trip
  • This booking has been terrible
  • Extremely poor customer service
  • Customer service
  • Lack of response from expedia

Ice Vacations and Expedia Most Positive Reviews

Top rated reviews
5

I have worked for ICE vacations for 11 months now. One of the best sales companys i have cames accross. They have a...

Read full review
5

I very explicitly explained to the woman making the reservation that I needed a fully handicap accessible room as my...

Read full review
3.3

To be honest my personal opinion is that yous should immediately stop being a travel agency and start being an ice...

Read full review
5

I made a reservation through expedia online i needed to make changes to my flights. I called because you can not make...

Read full review

Ice Vacations and Expedia Most Critical Reviews

Lowest rated reviews
1

Was sold product by guy named Steve - absolutely mislead what a scammer. He lied about everything and they record the...

Read full review
1

Expedia is guilty of this and claiming that you not wanting to be involved in a conversation is dishonesty (withholding...

Read full review
1

I am soooo angry right now I think there is probably smoke coming out of my ears. I called ICE to book a vacation...

Read full review
1

They are a total cheat. They have written that they offer the best price and if we tell them that we could get a better...

Read full review

Ice Vacations and Expedia Latest Reviews

Recent published reviews
No votes

I got talked into buying a $400 voucher to supposedly give me a deal to pay for 1 passenger for a cruise n the other...

Read full review
4.9

Please call me at 562-556-3883 my flight is booked under phone number 562 739-0114 from Tijuana to Cancun round-trip

Read full review
No votes

once they have your bank details - goodbye money.
and its impossible to contact them

Read full review
No votes

I still haven't any refund, though promised it will be in my account from the beginning of the psndemic

Read full review

Ice Vacations and Expedia Products and Services

Most reviewed product and services
  • Ice Vacations Buy One Get Two Free Deal (4 reviews)
  • Ice Vacations Travel Advertisement (2 reviews)
  • Ice Vacations Coupon (2 reviews)
  • Expedia Flight Booking (400 reviews)
  • Expedia Customer Care (145 reviews)
  • Expedia Room Booking (139 reviews)