Start a new comparison
Delete

Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1873 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Initial price 6
  • Ease of use 4

Customers don't like

  • Extremely poor customer service48
  • Lack of response from expedia21
  • Substandard service16
  • False claims13
  • Incompetent staff12
Delete

Homeaway

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 43 TOTAL REVIEWS
  • $95.3K CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Old model 1
  • Normaly they have good customer service 1

Customers don't like

  • Inability and complete lack of understanding2
  • Failure to accept constructive challenge2
  • Property owners totally unaccountable to customers1
  • No refund1
  • Lack of site security1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel