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Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1862 TOTAL REVIEWS
  • $900K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Price comparisons 9
  • Lower price 7
  • Easy website 7
  • Initial price 4
  • Ease of use 3

Customers don't like

  • Extremely poor customer service50
  • Lack of response from expedia20
  • Substandard service16
  • Incompetent staff11
  • False claims11
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Greyhound

Transport
Has verified representatives
  • 0 ISSUES RESOLVED
  • 617 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $987 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Bus drivers attitude 6
  • That i could purchase online 3
  • Price 2
  • Cheap 2
  • Overall service outside chicago 1

Customers don't like

  • Worst costumer service ever3
  • Customer service3
  • Bad service3
  • Unprofessional bus driver2
  • Rude bus driver2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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