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Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1901 TOTAL REVIEWS
  • $930K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Initial price 6
  • In past no problems 4

Customers don't like

  • Extremely poor customer service49
  • Customer service27
  • Lack of response from expedia21
  • Substandard service16
  • False claims13
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Gate1travel

Travel Agencies
  • 1 ISSUES RESOLVED
  • 343 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Tour guide 3
  • Website 2
  • Quality 2
  • Organisation 2
  • Hotels 2

Customers don't like

  • Poor customer service22
  • Will be the last2
  • Unreliable company2
  • Problem resolution2
  • Information supplied2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Los Fresnos, Texas, United States #1320184

Expedia is better because they don't bull *** you