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Galahotels
Expedia

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Galahotels

Galahotels

1.2
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 50 TOTAL REVIEWS
Rank
153 out of 683
in Travel Agencies category
Rating Details
Exchange, Refund and Cancellation Policy
Customer service
Website
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    11
  • SUCCESSFUL
    82%
  • AVG CALL DURATION
    00:45
  • ISSUES RESOLVED
    0%
Top Products and Services
1.2
22 reviews
1.7
7 reviews
1
1 reviews
Expedia

Expedia

1.5
  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1966 TOTAL REVIEWS
Rank
98 out of 683
in Travel Agencies category
Rating Details
Exchange, Refund and Cancellation Policy
Customer service
Website
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    56%
  • AVG CALL DURATION
    09:59
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
381 reviews
1.6
123 reviews
1.6
102 reviews

How would you compare Galahotels vs Expedia?

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Anonymous
#1667221

Gala hotels is a fraudulent entity out to steal money and will cancel reservations without notice or refund and has no customer service. Expedia is a legitimate company and while customer service may not be great, they don't appear to be actively running a scam.

PungentShihTzu
#1632100

There is no comparrison. Expedia "IS" a reputable company in the travel industry and GalaHotels "IS NOT" a reputable company.

GalaHotels regularly rips their customers off and doesn't refund money. They constantly leave people stranded on their vacations. DO NOT USE GalaHotels.com TO BOOK ANY PART OF YOUR TRAVEL NEEDS!!!!!!!!!!!!!!!! They will rip you off.

They did it to me and MANY others all over the world. Please do a search of reviews on GalaHotels.com.

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