PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Expedia and Funjet Vacations as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Expedia
Funjet Vacations

Expedia and Funjet Vacations Overview

Total reviews
1975
74
Company responses
0
0
Issues resolved
11
0

Expedia was first mentioned on PissedConsumer on Aug 7, 2007 and since then this brand received 1975 reviews. It is 1901 reviews more than Funjet Vacations received since Jan 17, 2008.

Expedia and Funjet Vacations Consumer Ratings

Rank
100 out of 696 in Travel Agencies category
95 out of 696 in Travel Agencies category
Customer service
103 in category
81 in category
Website
71 in category
68 in category
Exchange, Refund and Cancellation Policy
75 in category
56 in category

According to consumer ratings and reviews, Funjet Vacations ranks 5 points higher in the Travel Agencies category than Expedia. People gave Expedia 1.1 stars for Customer service criterion in Travel Agencies category and it is 153 points higher than the worst rated brand in this category. At the same time, Funjet Vacations was rated 1.3 stars for Customer service criterion in this category and it is 175 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Funjet Vacations has a higher rating than Funjet Vacations. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Expedia 1.1 stars and it is 71% greater than other in category. Funjet Vacations however was rated 1.4 stars and it is 78% greater than other in category.

Expedia and Funjet Vacations Rating Details

Customer service
1.1 (512 reviews)
1.3 (33 reviews)
Reviewer's quote

...room with a balcony than we could have gotten the condo at shores of panama!! And Expedia doesn't care! I'll stay home before I book threw them again worst customer service...

Angela C

This is not so much of a "customer" complaint but I work for one of their "top 500" travel agencies. I booked vacations for a client on line through Vax (this site for on line bookings). Long story short, the client used a stolen credit card and it wasn't detected until after the trips ended. I...

Colleen A
Website
2 (478 reviews)
2 (29 reviews)
Reviewer's quote

...while all these can be resolved if they just go to their website and pull the information out. I am really disappointed and never use Expedia again..

Mingqing S

...the beginning everything was great we didn't have any problems with our flight on saturday but when we had gotten to our 4 star hotel as advertised on there website suppose to be all inclusive ocean view room with honeymoon gift. Which none of that we had received upon arrival the hotel had no notes and when i...

PissedConsumer1048211
Exchange, Refund and Cancellation Policy
1.1 (461 reviews)
1.4 (28 reviews)
Reviewer's quote

...11 refund allocated from original $1100 fare. Expedia is still harassing me and not paying. I copy a email Refund Processed Passenger(s): DAS/ROHAN Expedia...

Ujjal D

...I was due a refund in the amount of $1078. 00 however the proper paperwork was not submitted. I actually should have received my refund before my departure...

PissedConsumer1556201

Expedia and Funjet Vacations Pros and Cons

Pros
  • Price comparisons
  • Easy website
  • Lower price
  • Nice resort
  • All inclusive
Cons
  • Extremely poor customer service
  • Customer service
  • Lack of response from expedia
  • Misleading
  • Customer service is not very helpful
  • Customer service

Expedia and Funjet Vacations Most Positive Reviews

Top rated reviews
5

I very explicitly explained to the woman making the reservation that I needed a fully handicap accessible room as my...

5

It has been one of the best experiences of my life. They pick us up from the airport in a private suv. The chofer was...

Expedia and Funjet Vacations Most Critical Reviews

Lowest rated reviews
1

Expedia is guilty of this and claiming that you not wanting to be involved in a conversation is dishonesty (withholding...

1

Through my travel agent I booked 2 hotels on 5/7/15 for dates of 6/8-9/15. The agent used Funjet Vacations-Says she’s al...

Expedia and Funjet Vacations Latest Reviews

Recent published reviews

The bank still didn't release the hold on the amount of the ticket

Read all 1975 reviews
1

3rd complaint in 2 days...Barbara Farrier
To:wecare@funjet.com
Nov 29 at 2:20 AM
So its getting worse. Someone called me 3...

Read all 74 reviews

Expedia and Funjet Vacations Products and Services

Most reviewed product and services
  • Expedia Flight Booking (381 reviews)
  • Expedia Customer Care (124 reviews)
  • Expedia Room Booking (103 reviews)
  • Funjet Vacations Vacation Package Booking (19 reviews)
  • Funjet Vacations Customer Care (9 reviews)
  • Funjet Vacations Riu Hotels And Resorts Room Booking (2 reviews)