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Expedia

1.5
?

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  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1955 TOTAL REVIEWS
Rank
96 out of 659
in Travel Agencies category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    4
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    09:55
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
375 reviews
1.6
121 reviews
1.6
99 reviews

Flighthub

2.2
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 463 TOTAL REVIEWS
Rank
46 out of 659
in Travel Agencies category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    925
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    08:20
  • ISSUES RESOLVED
    20%
Top Products and Services
2
333 reviews
2.6
73 reviews
4.5
11 reviews

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Anonymous
#1454007

I have found Expedia to be more reliable for Canadians than Flight Hub which expects payment in USD. I am waiting for a refund from Flight Hub which I have been told could take 2 months or longer to process. I've never had an issue with Expedia.

Anonymous
Vancouver, British Columbia, Canada #1353465

This would be like comparing a trip to the best beach in the world to being stuck in a slum. Expedia follow fighting with them to go on your vacation.

Expedia has reliable customer service. Flight Hub will keep you on hold for hours or not call you back if you disconnect. Expedia will facilitate a vacation. Flight Hub will stress you so much your vacation will be destroyed if you are well enough after dealing with them to go on a vacation at all.

All this said, it is better yet to go to the airlines and hotels directly and forget third parties. Always trust the negative comments more than the kudos in reviews and research third parties diligently.

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