PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Expedia and Flighthub as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Expedia
Flighthub

Expedia and Flighthub Overview

Total reviews
2268
753
Company responses
0
0
Issues resolved
12
3

Expedia and Flighthub Consumer Ratings

Rank
107 out of 567 in Travel Agencies category
63 out of 567 in Travel Agencies category
Customer service
108 in category
51 in category
Exchange, Refund and Cancellation Policy
88 in category
42 in category
Website
85 in category
58 in category
Product or Service Quality
88 in category
50 in category

Expedia and Flighthub Rating Details

Customer service
1.2 (640 reviews)
1.9 (408 reviews)
Reviewer's quote

...I clicked it, it shows the price of the flight almost 150 cheap if i change my dates, I agree once i click proceed it brings me back to same page, I call customer service, there was message playing if you trying to book new flight please your our website. it...

Read full review

After spending a considerable time on hold reaching out to customer service via telephone to explain that the system processed my daughters name in error, I was told to send an email to customer care in writing explaining the error and wait for their response. I wrote to them immediately and did...

Read full review
Exchange, Refund and Cancellation Policy
1.2 (587 reviews)
1.7 (378 reviews)
Reviewer's quote

...The owner said they would refund our money. The next resort we went to Was not what was advertised. We were supposed to get refunds back from both places...

Read full review

Hello, I have cancelled and request a refund on 11 May 2020 for the following ticket: FlightHub Booking Number: 182-986-271 Brussels Airlines Confirmation Number: N222UC I didn't get any update of refund status since. Can I have an update of the refund status? Thanks..

Read full review
Website
2 (579 reviews)
2.3 (367 reviews)
Reviewer's quote

...money to throw away and if I need to I will take legal action expedia is fraud and i will make sure everyone i now who travels never book trips through your website because they will take your money during a...

Read full review

Why the baggage on the email that they email to us was 2 baggage then when we check on the website it was 1 baggage only..

Read full review
Product or Service Quality
1.4 (516 reviews)
1.9 (379 reviews)
Reviewer's quote

...I will post on the various social media my disaffection with my refund experience and to recommend other agencies with better service. i. e if I do not receive a speedy refund back to my account...

Read full review

...I've called 100 times and customer service is a big ZERO!!!!!!!!!..

Read full review

Expedia and Flighthub Pros and Cons

Pros
  • Easy website
  • Price comparisons
  • Never dealing with expedia again
  • Cheap
  • Customer service
  • I hope they keep up with the kind of quality i received
Cons
  • Extremely poor customer service
  • Customer service
  • Lack of response from expedia
  • Customer service
  • Not willing to take responsibility
  • Refund policy

Expedia and Flighthub Most Positive Reviews

Top rated reviews
5

I very explicitly explained to the woman making the reservation that I needed a fully handicap accessible room as my...

Read full review
5

I booked a flight from New York to Cancun. The process of my booking went great. I received a confirmation email within...

Read full review
5

I made a reservation through expedia online i needed to make changes to my flights. I called because you can not make...

Read full review
5

Book a flight with Aer Lingus with FlightHub. The flight is worked by Stobart Air for the carrier. The airplane is an AT...

Read full review

Expedia and Flighthub Most Critical Reviews

Lowest rated reviews
1

Expedia is guilty of this and claiming that you not wanting to be involved in a conversation is dishonesty (withholding...

Read full review
1

My husband and I booked a flight on the 30 january 2015 for A flight on the february 28 and a come back on mars 9. When...

Read full review
1

They are a total cheat. They have written that they offer the best price and if we tell them that we could get a better...

Read full review
1

Worst customer service I have ever experienced. I called ten minutes after booking to change one letter in one of the...

Read full review

Expedia and Flighthub Latest Reviews

Recent published reviews
No votes

I wasn't get any rental car and they garge me 20 dollar

Read full review
No votes

I booked my ticket last July 15, 2020 but I want to cancelled my flight this coming August 27, 2020.
I've tried to call F...

Read full review
No votes

I have been trying to contact Expedia for more than 4 months, regarding my refund

Read full review
No votes

Their system is horrible. We need to cancel our flight to Amsterdam on 8/31/20.

Read full review

Expedia and Flighthub Products and Services

Most reviewed product and services
  • Expedia Flight Booking (399 reviews)
  • Expedia Customer Care (140 reviews)
  • Expedia Room Booking (136 reviews)
  • Flighthub Flight Booking (417 reviews)
  • Flighthub Customer Care (98 reviews)
  • Flighthub Website (11 reviews)