Start a new comparison
Delete

Exede

Telecommunications
  • 3 ISSUES RESOLVED
  • 505 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Available in rural areas 15
  • Availiability 4
  • Installer was very polite 4
  • Them before i started using them 3
  • Technical support 2

Customers don't like

  • Being lied to27
  • Fraudulent product claims19
  • Internet speeds sucked18
  • False advertising15
  • False advertising12
Delete

Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1454 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Internet speed when it works 11
  • No contract 7
  • Field technician 5
  • Variety of channels 5
  • Techs who came to my home 3

Customers don't like

  • Lack of problem solving28
  • No solution to simple task27
  • Argumentative customer service23
  • Frequent cable outages14
  • Slow internet12
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.