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Exede

Telecommunications
  • 3 ISSUES RESOLVED
  • 535 TOTAL REVIEWS
  • $440K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Available in rural areas 15
  • Installer was very polite 5
  • Availiability 4
  • Them before i started using them 3
  • Technical support 2

Customers don't like

  • Internet speeds sucked12
  • Fraudulent product claims9
  • Customer service sucks7
  • Bad customer service5
  • Customer service5
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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 1142 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • High speed internet 10
  • Ease of payment 6
  • Easy setup 6
  • Fast when it works 6
  • Internet 5

Customers don't like

  • Raising prices11
  • Customer service10
  • Internet speed5
  • Shady practices5
  • No popular channels5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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