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Exede

Telecommunications
  • 3 ISSUES RESOLVED
  • 505 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Available in rural areas 14
  • Installer was very polite 5
  • Availiability 4
  • Them before i started using them 3
  • Technical support 2

Customers don't like

  • Being lied to27
  • Fraudulent product claims19
  • Internet speeds sucked17
  • False advertising12
  • False advertising11
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Rise Broadband

Telecommunications
  • 2 ISSUES RESOLVED
  • 505 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Only isp option i have 8
  • Have a few good techs thay worked hard to fix issues 7
  • Not a single thing 7
  • Techs are fine 7
  • When the service worked it was ok 5

Customers don't like

  • Slow speeds11
  • Less than 30 percent of paid for speed consistently10
  • Not meeting speed paid for10
  • Stability issues and below paid for speed10
  • Substandard service10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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