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Exede

Telecommunications
  • 3 ISSUES RESOLVED
  • 555 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Available in rural areas 15
  • Installer was very polite 6
  • Availiability 5
  • Them before i started using them 3
  • Technical support 2

Customers don't like

  • Internet speeds sucked12
  • Customer service10
  • Fraudulent product claims9
  • Customer service sucks7
  • Very unethical4
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Mediacom

Telecommunications
  • 0 ISSUES RESOLVED
  • 640 TOTAL REVIEWS
  • $98.5K CLAIMED LOSSES
  • $619 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Customer service 5
  • Sales guy and manager 3
  • When it worked once 2
  • Service when it worked a 2
  • Pleasant technician 2

Customers don't like

  • Unable to resolve problem7
  • No one resolves the problem7
  • Issue was not resolved6
  • How poor customer service is6
  • No one resolves problem5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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