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Exede

Telecommunications
  • 3 ISSUES RESOLVED
  • 505 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Available in rural areas 14
  • Installer was very polite 5
  • Availiability 4
  • Them before i started using them 3
  • Technical support 2

Customers don't like

  • Being lied to27
  • Fraudulent product claims19
  • Internet speeds sucked17
  • False advertising12
  • False advertising11
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Mediacom

Telecommunications
  • 0 ISSUES RESOLVED
  • 576 TOTAL REVIEWS
  • $90.1K CLAIMED LOSSES
  • $609 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Customer service 4
  • Sales guy and manager 3
  • Pleasant technician 2
  • Tech who came to the house who was professional and polite 1

Customers don't like

  • Issue was not resolved12
  • No one resolves problem11
  • How poor customer service is10
  • No one resolves the problem9
  • Poor customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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