PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Exede and Hughes Network Systems as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Exede
Hughes Network Systems

Exede and Hughes Network Systems Overview

Total reviews
599
121
Company responses
0
0
Issues resolved
3
1

Exede was first mentioned on PissedConsumer on Jul 16, 2012 and since then this brand received 599 reviews. It is 478 reviews more than Hughes Network Systems received since Dec 23, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Exede customer support team and Hughes Network Systems customer service.

Exede and Hughes Network Systems Consumer Ratings

Rank
394 out of 1909 in Telecommunications category
420 out of 1909 in Telecommunications category
Customer service
252 in category
289 in category
Product or Service Quality
247 in category
291 in category
Price Affordability
329 in category
336 in category

According to consumer ratings and reviews, Exede ranks 26 points higher in the Telecommunications category than Hughes Network Systems. People gave Exede 1.2 stars for Customer service criterion in Telecommunications category and it is 318 points higher than the worst rated brand in this category. At the same time, Hughes Network Systems was rated 1 stars for Customer service criterion in this category and it is 281 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Exede has a higher rating than Hughes Network Systems. Regarding Price Affordability criterion, consumers gave Exede 1.3 stars and it is 58% worse than other in category. Hughes Network Systems however was rated 1.2 stars and it is 59% worse than other in category.

Exede and Hughes Network Systems Rating Details

Customer service
1.2 (314 reviews)
1 (22 reviews)
Reviewer's quote

...00 to my bill, didn’t notify me & then cut my service for an amount I didn’t know was due, due to their billing flaws, their customer service reps just play stupid! I’m changing service tomorrow’, they are crooks, watch out!..

PissedConsumer1400754

This is a rural area with no other internet service available so the customer us at the mercy of HughesNet and their extremely poor internet and customer service. These people are legalized extortionists charging phenomenal prices for the least amount of dat transfer and the absolute poorest...

Glenn K
Product or Service Quality
1.4 (298 reviews)
1.2 (19 reviews)
Reviewer's quote

Exceed/viasat/wild blue the same company false represent their services in their new plans. Unlimited 50 gold for instance, up to 50mbps download speed up to 5mbps upload unlimited use with 100gb priority data. When you speak to them they tell you that the speed goes down a bit when there is...

Chris P

We were workamping in a canyon with out cell phone service or TV service so we decided to get satellite internet to stay in touch with the world. Hughesnet was our ONLY option. After having the service for 1 year we found out our installer (the guy who represented the company and installed our...

Sue B
Price Affordability
1.3 (287 reviews)
1.2 (18 reviews)
Reviewer's quote

...88 price was dropped to 25. 75, i called and was informed i was a preferred customer and was given a six month half price rate. So in April 25...

Cynthia M

Don't believe the Hughes Net commerial lies. From the first day they installed their internet service in our home it was the worst internet service we ever had. And thats including dial up. The service man had to come back in our home twice to try and fix problems with it . Luckily we caught him...

PissedConsumer1358109

Exede and Hughes Network Systems Pros and Cons

Pros
  • Available in rural areas
  • Installer was very polite
  • Availiability
  • Like what i imagine working with centurylink with
Cons
  • Customer service
  • Internet speeds sucked
  • Fraudulent product claims
  • Customer service
  • Are a total scam
  • Always dial up speed

Exede and Hughes Network Systems Most Positive Reviews

Top rated reviews
5

If you live in a rural area or an area with slow DSL, then consider Exede High Speed Internet. With download speeds up...

No votes

Exede and Hughes Network Systems Most Critical Reviews

Lowest rated reviews
1

My allowance was just reset today and already their data usage shows me using 0.6 already even though I had the modem...

1

Highest is a ripoff. I was told when ordering the service that I would have a data limit. I don't understand all that...

Exede and Hughes Network Systems Latest Reviews

Recent published reviews
1

I was extorted by Viasat installer and made me write a check to his name instead of Viasat to install the satellite to...

Read all 599 reviews
1.7

I have been a customer of HughesNet satellite internet service since 2015 having purchased my own equipment. Over the co...

Read all 121 reviews

Exede and Hughes Network Systems Products and Services

Most reviewed product and services
  • Exede Internet Service (219 reviews)
  • Exede Internet Plan (68 reviews)
  • Exede Liberty Internet Plan (30 reviews)
  • Hughes Network Systems Internet Service (77 reviews)
  • Hughes Network Systems Customer Care (3 reviews)
  • Hughes Network Systems Bundle (1 review)