PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Exede and Hughes Network Systems as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Exede
Hughes Network Systems

Exede and Hughes Network Systems Overview

Total reviews 603 123
Company responses 0 0
Issues resolved 3 1

Exede and Hughes Network Systems Consumer Ratings

Rank
438 out of 1458 in Telecommunications category
469 out of 1458 in Telecommunications category
Customer service
276 in category
309 in category
Product or Service Quality
278 in category
306 in category
Price Affordability
370 in category
382 in category
Website
307 in category
303 in category

Exede and Hughes Network Systems Rating Details

Customer service
1.2 (315 reviews)
1.1 (24 reviews)
Reviewer's quote

...00 to my bill, didn’t notify me & then cut my service for an amount I didn’t know was due, due to their billing flaws, their customer service reps just play stupid! I’m changing service tomorrow’, they are crooks, watch out!..

Read full review

This is a rural area with no other internet service available so the customer us at the mercy of HughesNet and their extremely poor internet and customer service. These people are legalized extortionists charging phenomenal prices for the least amount of dat transfer and the absolute poorest...

Read full review
Product or Service Quality
1.4 (299 reviews)
1.2 (21 reviews)
Reviewer's quote

Exceed/viasat/wild blue the same company false represent their services in their new plans. Unlimited 50 gold for instance, up to 50mbps download speed up to 5mbps upload unlimited use with 100gb priority data. When you speak to them they tell you that the speed goes down a bit when there is...

Read full review

...I'm a single mother who can't afford to pay the penalty fee to stop service but also can not afford the Bill. Last month my child was marked absent 9 days in a row due to the fact I couldn't pay my bill and was shut off! Nobody I know pays 162. 00 for just internet a month..

Read full review
Price Affordability
1.3 (288 reviews)
1.2 (20 reviews)
Reviewer's quote

...88 price was dropped to 25. 75, i called and was informed i was a preferred customer and was given a six month half price rate. So in April 25...

Read full review

...I have had much better DSL for half the price..

Read full review
Website
1.5 (283 reviews)
1.6 (20 reviews)
Reviewer's quote

We were not getting anything they promised and during off house still could not get on a website. Not worth the money when I can add a jetpack from my cellphone carrier for $20 extra a month that I actually get the GB they tell me. Found out today one of the pieces they want back is on the roof!!!...

Read full review

I have never publicly bashed a company on social media but I am so mad that I feel this is the only way. We were workamping in a canyon with out cell phone service or TV service so we decided to get satellite internet to stay in touch with the world. Hughesnet was our ONLY option. After having the...

Read full review

Exede and Hughes Network Systems Pros and Cons

Pros
  • Available in rural areas
  • Installer was very polite
  • Availiability
  • Like what i imagine working with centurylink with
Cons
  • Customer service
  • Internet speeds sucked
  • Fraudulent product claims
  • Customer service
  • Are a total scam
  • Poor connectivity

Exede and Hughes Network Systems Most Positive Reviews

Top rated reviews
5

If you live in a rural area or an area with slow DSL, then consider Exede High Speed Internet. With download speeds up...

Read full review
No votes
5

How it works "Once you’ve been an Exede Internet customer for at least one month, you’re eligible for the Hibernation...

Read full review
No votes

Exede and Hughes Network Systems Most Critical Reviews

Lowest rated reviews
1

My allowance was just reset today and already their data usage shows me using 0.6 already even though I had the modem...

Read full review
1

Highest is a ripoff. I was told when ordering the service that I would have a data limit. I don't understand all that...

Read full review
1

I signed for their highest plan it lasted a week while before I signed I was told that can stream videos, download,...

Read full review
1

Their sales department did not disclose they would be conducting a hard credit inquiry....days before we were to sign on...

Read full review

Exede and Hughes Network Systems Latest Reviews

Recent published reviews
No votes

My internet stopped working today I have unplugged it and plug it back in and it still not working

Read full review
1.3

First off I pay 162.00 dollars a month. I've been charged an extra 100.00 dollars twice in the last 6 months. The first...

Read full review
No votes

The box in the house is hot and cant hold a connection. Or the out side dish has a bad connection.

Read full review
No votes

I have had a bad picture ever since we had it connected. No matter what show or channel you try to watch all you get is...

Read full review

Exede and Hughes Network Systems Products and Services

Most reviewed product and services
  • Exede Internet Service (220 reviews)
  • Exede Internet Plan (68 reviews)
  • Exede Liberty Internet Plan (30 reviews)
  • Hughes Network Systems Internet Service (80 reviews)
  • Hughes Network Systems Bundle (1 review)