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Exede
Frontier Communications

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Exede

Exede

1.3
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 599 TOTAL REVIEWS
Rank
384 out of 1923
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    43
  • SUCCESSFUL
    81%
  • AVG CALL DURATION
    02:44
  • ISSUES RESOLVED
    6%
Top Products and Services
1.3
219 reviews
1.4
68 reviews
1.2
30 reviews
Frontier Communications

Frontier Communications

Has verified representatives
1.7
  • 18 ISSUES RESOLVED
  • 891 COMPANY RESPONSES
  • 3039 TOTAL REVIEWS
Rank
219 out of 1923
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    193
  • SUCCESSFUL
    82%
  • AVG CALL DURATION
    06:25
  • ISSUES RESOLVED
    5%
Top Products and Services
1.3
594 reviews
1.3
472 reviews
1.3
274 reviews

How would you compare Exede vs Frontier Communications?

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Anonymous
#1687243

Depending on your plan, you may have 10,15,25,50 or 100GB of Exede data. (The more data you have the more expensive your plan gets).

After using up your allotted data, you are throttled down to about 5mbps. At this speed, you can only surf the internet and use email, forget YouTube, Netflix, Hulu and any other streaming source. Say you used up your 10GB data in the first week of the month, then you'd have to wait another 3 more weeks before Excede renews your 10GB of data!

You can always purchase additional data, but it's going to cost you some extra moolah. Satellite internet is only good if you have no other options available.

Anonymous
#1686765

I had Excede for over two years. As most satellite providers, I had 10gb limited data per month and speed of 15mbps.

It was okay, but the data was expensive and consumed in a few days. The speed was sufficient to stream YouTube and Netflix. After Excede terminated my service, I switched to Frontier.

For the same monthly fee (about $100 per month), I have unlimited data and speeds of 100mbps. By far, Frontier is the better choice.

Anonymous
#1480863

How would you compare Exede vs Frontier Communications?

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