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Exede

Telecommunications
  • 3 ISSUES RESOLVED
  • 555 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Available in rural areas 15
  • Installer was very polite 6
  • Availiability 5
  • Them before i started using them 3
  • Technical support 2

Customers don't like

  • Internet speeds sucked12
  • Customer service10
  • Fraudulent product claims9
  • Customer service sucks7
  • Very unethical4
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Frontier Communications

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2285 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 8
  • Verizon better 8
  • Service technicians 8

Customers don't like

  • Very bad customer service42
  • Poor service16
  • False billing pratice16
  • Customer service15
  • Poor communication10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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