Exede vs Frontier Communications
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Exede
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- 3 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 599 TOTAL REVIEWS
Rank
379 out of 1906
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS43
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SUCCESSFUL81%
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AVG CALL DURATION02:44
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ISSUES RESOLVED6%
Top Products and Services
Frontier Communications
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- 14 ISSUES RESOLVED
- 772 COMPANY RESPONSES
- 2914 TOTAL REVIEWS
Rank
264 out of 1906
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS182
-
SUCCESSFUL86%
-
AVG CALL DURATION06:27
-
ISSUES RESOLVED6%
Top Products and Services
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Top Rated Exede Reviews
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Exede - No inernet and horrible customer service
I have had a few issues since we started with ViaSat in February. I have always been pretty patient and try to remain calm. I work from home and when...
Exede - Liberty pass is a joke and 1-5mbps ain't happening
Here is the letter that i sent to escalations after calling corporate. Hi, Thank you for your time and I hope you are well today. I am contacting you...
Exede - How we are getting ripped off
Ok here how they work. Exceed/viasat/wild blue the same company false represent their services in their new plans. Unlimited 50 gold for instance, up...
Exede - Class action anyone?
I am open to speaking with an attorney. Exede is now Viasat/exede. They charged me for equipment I returned. They also charged me a few extra months...
Exede - Ripped Off in Texas!
Be warned Viasat Internet is about their fourth name! They are crooks! I’m paying for unlimited service but around the 10th of each month I hardly...
Exede - INTERNET SUCKS!!! AND ITS A RIP OFF
I had the SAME exact problem with the person who left the recent comment. We had our Satellite installed on a Monday and by Thursday we were calling...
Exede - Always read marketing, people!!!!
Exede's claim to offering specific speeds always include the words, "up to"; as in, "up to 10 mb speeds." Read the fine print then make the decision...
Exede - Liars And Thieves ALL REVIEWS WORST EVER
The sales person on the phone with an absolute liar told us plan they sold us with absolutely handle our needs nothing is farther from the truth. All...
Top Rated Frontier Communications Reviews
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Class action lawsuit against Frontier communications and Verizon Fios
April 1 st Verizon transferred to Frontier Internet, TV, On Demand, and voice or phone.
I lost my Video on demand and $830.00 dollars of movies I pur...
I lost my Video on demand and $830.00 dollars of movies I pur...
Frontier Communications - Internet keeps disconnecting and dropping all day long!
I have called frontier over and over again and they are not fixing this issue that I am having. I did a little research and it seems that a lot of...
Frontier Communications - Worst customer service, promise and commitments
One of the worst communication company in terms of their service, promise and commitments. I asked Frontier to changer their service to $84.99 triple...
Frontier Communications - New Fee: Internet Infrastructure Surcharge $1.99
We have Frontier FIOS Internet service. Last year the rate was renegotiated (saw a special offer for new clients) to $74.99 plus tax with a 2 yr...
Frontier Communications Scam
Beware the Frontier Communication's scam! It goes like this - based on my recent personal experience (all dates are in 2016). At the specific point...
Frontier Communications - False advertising and the worst customer service
I have spent hours on the phone with frontier, stopped by the store and even used the chat option - no one to date has been able to help resolve my...
Frontier Communications - Long-Promised Work Remains Undone.
We live in an old neighborhood where utility lines have been a problem for years. We have been trying to get electric, cable and phone lines rewired f...
Frontier Communications - USELESS Corporate Customer Service and lies !!!!
After 6 Long phone calls this week, I got some local help. Thanks to a co-workers sister that still works in the area. The issue actually started...
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How would you compare Exede vs Frontier Communications?
Depending on your plan, you may have 10,15,25,50 or 100GB of Exede data. (The more data you have the more expensive your plan gets).
After using up your allotted data, you are throttled down to about 5mbps. At this speed, you can only surf the internet and use email, forget YouTube, Netflix, Hulu and any other streaming source. Say you used up your 10GB data in the first week of the month, then you'd have to wait another 3 more weeks before Excede renews your 10GB of data!
You can always purchase additional data, but it's going to cost you some extra moolah. Satellite internet is only good if you have no other options available.
I had Excede for over two years. As most satellite providers, I had 10gb limited data per month and speed of 15mbps.
It was okay, but the data was expensive and consumed in a few days. The speed was sufficient to stream YouTube and Netflix. After Excede terminated my service, I switched to Frontier.
For the same monthly fee (about $100 per month), I have unlimited data and speeds of 100mbps. By far, Frontier is the better choice.
How would you compare Exede vs Frontier Communications?