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Exclusive Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $29.3K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.8
Staff
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Damien customer service 1

Customers don't like

  • Manager never getting back2
  • Pressured to keep items on invoice that i did not want1
  • Poor quality1
  • Lack of care for customer concerns or issues1
  • Delay on delivery1
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Lazboy

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 866 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.4
Staff
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Chair 5
  • That it once was a good brand 4
  • Sales personnel 4
  • Recliner easy up down 4
  • Good delivery service 4

Customers don't like

  • Not good quality13
  • Bad customer service12
  • Resolution of the problem5
  • Do not stand by their product5
  • Poor extended warranty4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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