PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about University Of Phoenix and Excelsior College as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

University Of Phoenix
Excelsior College

University Of Phoenix and Excelsior College Overview

Total reviews 293 45
Company responses 0 0
Issues resolved 0 0

University Of Phoenix and Excelsior College Consumer Ratings

Rank
79 out of 554 in Universities, Colleges and Schools category
89 out of 554 in Universities, Colleges and Schools category
Product or Service Quality
53 in category
91 in category
Customer service
57 in category
60 in category
Price Affordability
72 in category
75 in category
Value for money
52 in category
72 in category

University Of Phoenix and Excelsior College Rating Details

Product or Service Quality
1.4 (47 reviews)
1 (21 reviews)
Reviewer's quote

Here I am $50K Plus in Debt after completing my BS in Human Service Management, I live in Wisconsin and I see by searching that ALOT of Graduates in my state have the same problem..

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I waited over a year to take the final clinical exam for my nursing degree (CPNE). Once it was scheduled, it was cancelled due to COVID concerns. During my wait to re-schedule the school lost it's ACNE accreditation. So, A lot of us are screwed on getting licensed in our home state even when we get...

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Customer service
1.4 (45 reviews)
1.3 (21 reviews)
Reviewer's quote

I called customer service for information and then they transferred me to a Customer Representative who's name is Kevin L. Who was supposed to guide me through in order to understand all about the program. He said he was busy with another customer and he said he will calm me next day at 10:30 pm..

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Waited over a year to do my cpne, traveled out of state. Failed as did everyone else that weekend. Then they changed the requirements, version, of the test before I could retake and still had to wait over a year to retake. Ended up withdrawing four Excelsior as it was one excuse after another....

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Price Affordability
1.2 (28 reviews)
1.2 (19 reviews)
Reviewer's quote

Why are the loans for students who attended between 2010-2012 not being forgiven as well? I was scammed by the same deceptive practices when I met with an adviser in 2010. I was told UOP was "working with" major companies like Yahoo and MGM, Adobe, and Microsoft, etc. and if I maintained a high gpa...

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L So many better options out there. This college has become the nightmare that never ends. 20 month wait for the CPNE. My state requires clinical hours. I have to wait 6 months before I have an opportunity to finish those hours. College refuses to allow me to utilizes the wait time to do the ATI....

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Value for money
1.1 (23 reviews)
1 (17 reviews)
Reviewer's quote

...I am 60 years old and have no idea where I would get this money. In addition, that partial time at University of Phoenix did nothing to benefit me at all employment wise. Was a waste of time and money...

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...Don’t waste your money. Go ANYWHERE else. I’m honestly surprised Excelsior is still open...

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University Of Phoenix and Excelsior College Pros and Cons

Pros
  • Flexible
  • Format and ease of use on website
  • Challenging coursework
  • Credit bank
  • Courses
  • Appearance of accepting your credits
Cons
  • Management
  • Lack of information
  • Huge scam
  • Cpne
  • Unexplained fees
  • Not granting enrollment extensions that dont account for delays

University Of Phoenix and Excelsior College Most Positive Reviews

Top rated reviews
4.3

There are so many negative reviews but i dont understand because i have had nothing but a positive experience. The...

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No votes
4

I am about to graduate with UoP online Bachelor in Science degree with a major in Criminal Justice with a minor in...

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No votes

University Of Phoenix and Excelsior College Most Critical Reviews

Lowest rated reviews
1

On more than one occasion, I had technical difficulties. I notified tech services who at first could not fix the problem...

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1

Signed up for an RN program for Paramedic to RN. All books and study material had absolutely nothing to do with the...

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1

I was promised a monthly payment of $714.50 for BHA, I have never received this amount. They told me it was due to the...

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1

Everything about this program is slick marketing. Complete waste of money and time. Uses students goals and dreams to...

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University Of Phoenix and Excelsior College Latest Reviews

Recent published reviews
1

Why are the loans for students who attended between 2010-2012 not being forgiven as well? I was scammed by the same...

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1.4

I waited over a year to take the final clinical exam for my nursing degree (CPNE). Once it was scheduled, it was...

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1.5

I signed up for Business Classes after being told I would qualify for Government Subsidy if I applied with Phoenix Unive...

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1.4

Waited over a year to do my cpne, traveled out of state. Failed as did everyone else that weekend. Then they changed...

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University Of Phoenix and Excelsior College Products and Services

Most reviewed product and services
  • University Of Phoenix Financial Aid Service (81 reviews)
  • University Of Phoenix Program (42 reviews)
  • University Of Phoenix Customer Care (6 reviews)
  • Excelsior College Program (16 reviews)
  • Excelsior College School Of Nursing Program (7 reviews)
  • Excelsior College Cpne Exam (3 reviews)