PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Excelsior College and Kaplan University as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Excelsior College
Kaplan University

Excelsior College and Kaplan University Overview

Total reviews 45 188
Company responses 0 0
Issues resolved 0 1

Excelsior College and Kaplan University Consumer Ratings

Rank
89 out of 554 in Universities, Colleges and Schools category
48 out of 554 in Universities, Colleges and Schools category
Customer service
60 in category
28 in category
Product or Service Quality
91 in category
27 in category
Price Affordability
75 in category
38 in category
Value for money
72 in category
16 in category

Excelsior College and Kaplan University Rating Details

Customer service
1.3 (21 reviews)
2.1 (21 reviews)
Reviewer's quote

I waited over a year to take the final clinical exam for my nursing degree (CPNE). Once it was scheduled, it was cancelled due to COVID concerns. During my wait to re-schedule the school lost it's ACNE accreditation. So, A lot of us are screwed on getting licensed in our home state even when we get...

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Kaplan University customer service is horrible. Changing people’s lives daily through the power of education? This is much more accurate: Ruining people’s lives daily through the power of deceptive marketing and false advertising. HOW can someone especially an online (Kaplan) college LIE to so many...

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Product or Service Quality
1 (21 reviews)
2.5 (19 reviews)
Reviewer's quote

Waited over a year to do my cpne, traveled out of state. Failed as did everyone else that weekend. Then they changed the requirements, version, of the test before I could retake and still had to wait over a year to retake. Ended up withdrawing four Excelsior as it was one excuse after another....

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Kaplan University ( Now Purdue University) recruiters will tell you that they are Accredited and their credits are accepted by most universities. This is a falsehood. Their response to my complaint was, "Its not our fault they wont accept credits from us. Many colleges and universities will not...

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Price Affordability
1.2 (19 reviews)
2.1 (20 reviews)
Reviewer's quote

L So many better options out there. This college has become the nightmare that never ends. 20 month wait for the CPNE. My state requires clinical hours. I have to wait 6 months before I have an opportunity to finish those hours. College refuses to allow me to utilizes the wait time to do the ATI....

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I was able to complete both my bachelor and master degrees at the school. I went through class with no problems. I found that I got out of class what I put in. I had to do the work to study and remain diligent. I would recommend the school. I found the classes interesting and challenging. My...

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Value for money
1 (17 reviews)
2.2 (14 reviews)
Reviewer's quote

...Don’t waste your money. Go ANYWHERE else. I’m honestly surprised Excelsior is still open...

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...I thought this was a great way for me to get my degree and still allow me to work full time to earn money. The admissions department was super nice and got me all signed up. During the classes I realized how unorganized this school actually was...

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Excelsior College and Kaplan University Pros and Cons

Pros
  • Credit bank
  • Courses
  • Appearance of accepting your credits
  • Professors
  • What i learned
  • That they are always there when i need them
Cons
  • Cpne
  • Unexplained fees
  • Not granting enrollment extensions that dont account for delays
  • Fraudulent practices
  • Unethical
  • No customer service

Excelsior College and Kaplan University Most Positive Reviews

Top rated reviews
No votes
5

I am not sure why Kaplan can not set up direct deposit I am waiting on a check no fault of Kaplan but it is lost in the...

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No votes
5

Hello, I found you by accident and pray someone can help me. Below is just basic info to see if you can help, or refer...

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Excelsior College and Kaplan University Most Critical Reviews

Lowest rated reviews
1

Signed up for an RN program for Paramedic to RN. All books and study material had absolutely nothing to do with the...

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1

I attended Kaplan for 2 years for my associates in medical assisting. I never had a problem with Kaplan and I loved all...

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1

Everything about this program is slick marketing. Complete waste of money and time. Uses students goals and dreams to...

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1

This school was a joke. They lie to you to get you to sign up and then steal your pell grant money and financial aid. I...

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Excelsior College and Kaplan University Latest Reviews

Recent published reviews
1.4

I waited over a year to take the final clinical exam for my nursing degree (CPNE). Once it was scheduled, it was...

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No votes

Okay so I attended Thompson institute,in which I took out financial aid a, now 1/2020 im being accused of attending...

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1.4

Waited over a year to do my cpne, traveled out of state. Failed as did everyone else that weekend. Then they changed...

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No votes

I attended a paralegal school in 1999-2000 Called Lee College, supposedly purchased by Kaplan in July 2000. The closed...

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Excelsior College and Kaplan University Products and Services

Most reviewed product and services
  • Excelsior College Program (16 reviews)
  • Excelsior College School Of Nursing Program (7 reviews)
  • Excelsior College Cpne Exam (3 reviews)
  • Kaplan University Financial Aid Service (38 reviews)
  • Kaplan University Program (22 reviews)
  • Kaplan University Customer Care (9 reviews)