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  • 0 ISSUES RESOLVED
  • 4 TOTAL REVIEWS
  • $30K CLAIMED LOSSES
  • $15K AVERAGE LOSS
1.0
Customer service
Staff
Diversity of Products or Services
Website
  • Exposing slumlords protecting consumers from excel residential 1

Customers don't like

  • Managers attitude when speaking to me1
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Greystar

Real Estate
  • 3 ISSUES RESOLVED
  • 546 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $3.7K AVERAGE LOSS
1.6
Customer service
Staff
Diversity of Products or Services
Website
  • Property location 12
  • Community size 9
  • Location 8
  • Area where it is 7
  • Apartment 7

Customers don't like

  • Poor customer service9
  • Management7
  • Lack of concern6
  • Insensitivity5
  • Hidden fees5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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ItsHandled
Houston, Texas, United States #1311787

Greystar is upscale with a professional team they may have problems but at least they have a staff of professionals to handle their tenants issues unlike Excel Residential Services. Just look at the Properties owned by Greystar then visit properties owned by Excel - See for Yourself!