PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Paula Young and Ewigsna as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Paula Young
Ewigsna

Paula Young and Ewigsna Overview

Total reviews 142 63
Company responses 0 0
Issues resolved 1 0

Paula Young and Ewigsna Consumer Ratings

Rank
50 out of 305 in Beauty Supplies and Equipment category
35 out of 305 in Beauty Supplies and Equipment category
Customer service
51 in category
20 in category
Product or Service Quality
56 in category
32 in category
Website
45 in category
36 in category
Exchange, Refund and Cancellation Policy
41 in category
19 in category

Paula Young and Ewigsna Rating Details

Customer service
1.3 (68 reviews)
2.1 (38 reviews)
Reviewer's quote

...FINALLY, AFTER WEEKS I GOT A HOLD OF CUSTOMER SERVICE. THEY HAD ALSO NOT RESPONDED TO MY MANY EMAILS. TODAY CUSTOMER SERVICE SAID THAT THEY ARE BEHIND ON SHIPPING ORDERS BUT INSISTED THEY HAD SHIPPED MY ORDER...

Read full review

...Customer Service Email: woloveshopping@***. com or customerserviceforewigsna@***. com Customer Service Phone: +86 1811****557..

Read full review
Product or Service Quality
1.6 (64 reviews)
2.1 (32 reviews)
Reviewer's quote

...I received the product, it was terrible. I returned the item the day after I received it. I place a letter in the box with the returned item...

Read full review

...Contacted customer service which it took my several times over 3 weeks for them to respond. I wanted to return the wig for a refund. He offered me $25 for a wig I paid $146 for...

Read full review
Website
2.4 (63 reviews)
2.6 (34 reviews)
Reviewer's quote

I checked their website to see if there was someplace to change or correct an order and did not find one. If they had this the problem would have been corrected within minutes. I recognize and accept the fact that I made a mistake, but contact was made with them timely enough so that they could fix...

Read full review

...I recommend this website to everyone who want to buy a wig. You will find it is a very nice shopping experience..

Read full review
Exchange, Refund and Cancellation Policy
1.3 (57 reviews)
1.8 (34 reviews)
Reviewer's quote

...The separate number for cancellation should be posted with the regular number for orders. It makes me think that this company is really trying to discourage and prevent being able to cancel!!! Karen B..

Read full review

...I never received it and never received any refund even after requesting it for months. My money is gone and so is the wig. I have reached out to the company many times and have had no response at all...

Read full review

Paula Young and Ewigsna Pros and Cons

Pros
  • Products are ok
  • Previous service
  • Previous purchases
  • Good quality
  • Fast delivery
  • What it looked like they offered
Cons
  • Problem with the return
  • Will not give refund
  • Return policy
  • Poor quality products
  • Product or servide
  • Low quality

Paula Young and Ewigsna Most Positive Reviews

Top rated reviews
5

I am very happy with my Cascading Curls clip on. Color match is perfect, all my friends and co workers love it. I just...

Read full review
5

I must say, this was my first wig purchase. I have short hair and i absolutely hate it. I wanted a long hair wig, so I...

Read full review
5

I have been buying Paula wigs for a while now and NEVER had an issue. Wigs arrived in good timing and what was...

Read full review
4.5

I have placed two orders on ewigs and the wigs are good. My wife said the color is perfect and the quality is good. I lo...

Read full review

Paula Young and Ewigsna Most Critical Reviews

Lowest rated reviews
1

PAULA YOUNG WIGS WORST COMPANY EVER!!! DO NOT BUY FROM THEM!!! Please help spread the word!

My mother is 85 and has Alz...

Read full review
1

Ordered a wig in brown, got a doll hair quality red wig. Asked for a refund or exchange or a credit toward a higher...

Read full review
1

Returned wig ... still not refunded though they verify they received it over a week ago ... Failure also to verify they...

Read full review
1

I ordered a wig from this website ewigsna.com on 9/10/15 received it on 9/14/2015, the minute I removed the wig from the...

Read full review

Paula Young and Ewigsna Latest Reviews

Recent published reviews
1.3

I made a purchase of one of their wigs and it was the wrong color. I returned it 2days later with their smart label...

Read full review
1.4

i bought a wig on their website. When it finally arrived, it was the wrong color that I ordered, a different style, and...

Read full review
1

Charge way too much shipping fee to send to customer and charged too much for returns!!!! Will not be ordering again!!

Read full review
1

Im a cancer patient and wanted to look nice in family photos for thanksgiving. Not only did it not ship on time it...

Read full review

Paula Young and Ewigsna Products and Services

Most reviewed product and services
  • Paula Young Wig (50 reviews)
  • Paula Young Synthetic Wig (11 reviews)
  • Paula Young Shipping Service (4 reviews)
  • Ewigsna Wig (33 reviews)
  • Ewigsna Human Hair Wig (12 reviews)
  • Ewigsna Shipping Service (2 reviews)