PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Paula Young and Ewigsna as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Paula Young
Ewigsna

Paula Young and Ewigsna Overview

Total reviews 137 63
Company responses 0 0
Issues resolved 1 0

Paula Young and Ewigsna Consumer Ratings

Rank
48 out of 315 in Beauty Supplies and Equipment category
35 out of 315 in Beauty Supplies and Equipment category
Customer service
45 in category
19 in category
Product or Service Quality
47 in category
29 in category
Website
40 in category
37 in category
Price Affordability
43 in category
48 in category

Paula Young and Ewigsna Rating Details

Customer service
1.3 (65 reviews)
2.1 (38 reviews)
Reviewer's quote

...FINALLY, AFTER WEEKS I GOT A HOLD OF CUSTOMER SERVICE. THEY HAD ALSO NOT RESPONDED TO MY MANY EMAILS. TODAY CUSTOMER SERVICE SAID THAT THEY ARE BEHIND ON SHIPPING ORDERS BUT INSISTED THEY HAD SHIPPED MY ORDER...

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...Customer Service Email: woloveshopping@***. com or customerserviceforewigsna@***. com Customer Service Phone: +86 1811****557..

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Product or Service Quality
1.6 (60 reviews)
2.1 (32 reviews)
Reviewer's quote

...The first four representatives said they would connect me to an agent, and then when transferred it stated that number was not in service and disconnected call. The fourth agent gave me a direct number for canceling memberships. These agents weren't the problem, they were very nice...

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...Contacted customer service which it took my several times over 3 weeks for them to respond. I wanted to return the wig for a refund. He offered me $25 for a wig I paid $146 for...

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Website
2.5 (60 reviews)
2.6 (34 reviews)
Reviewer's quote

I checked their website to see if there was someplace to change or correct an order and did not find one. If they had this the problem would have been corrected within minutes. I recognize and accept the fact that I made a mistake, but contact was made with them timely enough so that they could fix...

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...I recommend this website to everyone who want to buy a wig. You will find it is a very nice shopping experience..

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Price Affordability
2.8 (55 reviews)
2.7 (23 reviews)
Reviewer's quote

00, was nearly double the price on the website, and there was no information (code key) to enter to get the same discount online as was offered to me in the mailer. I didn't want to send a check because there is always the risk of some mishap occurring along the way, causing me to have to wait...

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...Another issue is that they only refund (haha) half the purchase price as they claim it to be a "custom" product. It is an off the shelf product. This company will rip you off any way they can...

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Paula Young and Ewigsna Pros and Cons

Pros
  • Products are ok
  • Previous service
  • Previous purchases
  • Good quality
  • Fast delivery
  • What it looked like they offered
Cons
  • Problem with the return
  • Will not give refund
  • Return policy
  • Poor quality products
  • Product or servide
  • Low quality

Paula Young and Ewigsna Most Positive Reviews

Top rated reviews
5

I am very happy with my Cascading Curls clip on. Color match is perfect, all my friends and co workers love it. I just...

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5

I must say, this was my first wig purchase. I have short hair and i absolutely hate it. I wanted a long hair wig, so I...

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5

I have been buying Paula wigs for a while now and NEVER had an issue. Wigs arrived in good timing and what was...

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4.5

I have placed two orders on ewigs and the wigs are good. My wife said the color is perfect and the quality is good. I lo...

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Paula Young and Ewigsna Most Critical Reviews

Lowest rated reviews
1

PAULA YOUNG WIGS WORST COMPANY EVER!!! DO NOT BUY FROM THEM!!! Please help spread the word!

My mother is 85 and has Alz...

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1

Ordered a wig in brown, got a doll hair quality red wig. Asked for a refund or exchange or a credit toward a higher...

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1

Returned wig ... still not refunded though they verify they received it over a week ago ... Failure also to verify they...

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1

I ordered a wig from this website ewigsna.com on 9/10/15 received it on 9/14/2015, the minute I removed the wig from the...

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Paula Young and Ewigsna Latest Reviews

Recent published reviews
1.3

Monthly charges of $14.95 not authorized on my card

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1.4

i bought a wig on their website. When it finally arrived, it was the wrong color that I ordered, a different style, and...

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5

(9161) I never placed this order. I dont even know what it is

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1

Im a cancer patient and wanted to look nice in family photos for thanksgiving. Not only did it not ship on time it...

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Paula Young and Ewigsna Products and Services

Most reviewed product and services
  • Paula Young Wig (50 reviews)
  • Paula Young Synthetic Wig (11 reviews)
  • Paula Young Shipping Service (4 reviews)
  • Ewigsna Wig (33 reviews)
  • Ewigsna Human Hair Wig (12 reviews)
  • Ewigsna Shipping Service (2 reviews)