PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ewigsna and Paula Young as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ewigsna
Paula Young

Ewigsna and Paula Young Overview

Total reviews 63 227
Company responses 0 0
Issues resolved 0 2

Ewigsna and Paula Young Consumer Ratings

Rank
64 out of 513 in Beauty Supplies and Equipment category
81 out of 513 in Beauty Supplies and Equipment category
Customer service
47 in category
120 in category
Website
63 in category
72 in category
Exchange, Refund and Cancellation Policy
61 in category
98 in category
Location
66 in category
71 in category

Ewigsna and Paula Young Rating Details

Customer service
2.1
(38 reviews)
1.3
(112 reviews)
Reviewer's quote

...Customer Service Email: woloveshopping@***. com or customerserviceforewigsna@***. com Customer Service Phone: +86 1811****557..

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Customer service can only suggest calling my orders in or emailing them after the order is placed so the excess charges can be reimbursed. These so called solutions though they work are NOT a satisfactory solution when the problem with the online has never been fixed. Once again this company has...

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Website
2.6
(34 reviews)
2.4
(96 reviews)
Reviewer's quote

i bought a wig on their website. When it finally arrived, it was the wrong color that I ordered, a different style, and the lace was black. I also did not receive the 3 free gifts offered in the promotion...

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When I try accessing your website, it freezes up and wont let me go any further, hence, the reason I was calling into customer service to place an order, after I got off the phone, I realize that the prices that she quoted me were at least $10 higher than what is on your website. Id like to see if...

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Exchange, Refund and Cancellation Policy
1.8
(34 reviews)
1.3
(96 reviews)
Reviewer's quote

...I never received it and never received any refund even after requesting it for months. My money is gone and so is the wig. I have reached out to the company many times and have had no response at all...

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...And still waiting for exchange 2 months and still waiting. The 4 customer service calls (was disconnected 3 times) the agents were spaced out and incoherent. I dont know where they find them...

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Location
2.3
(33 reviews)
2.1
(73 reviews)
Reviewer's quote

Im a cancer patient and wanted to look nice in family photos for thanksgiving. Not only did it not ship on time it shipped to wrong address. Upon opening i was devestated ! It looked NOTHING like the photo. I wont wear it, its terrible. Contacted company via emil and know response. All the said was...

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As customers, we usually love to hear a kind and friendly voice at the other end of the phone line. I have spoken to ONE nice lady on the phone who was friendly, kind, compassionate and well mannered. Others seemed rude, impatient like they don't really want to be working and helping others on the...

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Ewigsna and Paula Young Pros and Cons

Pros
  • Good quality
  • Fast delivery
  • What it looked like they offered
  • Previous purchases
  • Nice wigs
  • Wonderful selection of wigs and accessories
Cons
  • Poor quality products
  • Product or servide
  • Low quality
  • Return policy
  • Will not give refund
  • Problem with the return

Ewigsna and Paula Young Most Positive Reviews

Top rated reviews
5

I must say, this was my first wig purchase. I have short hair and i absolutely hate it. I wanted a long hair wig, so I...

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5

(9161) I never placed this order. I dont even know what it is

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4.5

My ponytail arrived much quicker than I expected despite the pre Christmas rush. Very well packaged and included a very...

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5

I ordered Color Me Exquisite 8/12Lg 812APY May 20th. There are 2 charges on my debit card ending in 4517 for this same...

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Ewigsna and Paula Young Most Critical Reviews

Lowest rated reviews
1

HORRIBLE wigs. Smell is atrocious and color is unnatural. They looked like party costume wigs. I ordered two human hair...

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1

Returned the wig over 30 days ago, still cannot get a refund. Horrible company.

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1

I ordered a wig from this website ewigsna.com on 9/10/15 received it on 9/14/2015, the minute I removed the wig from the...

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1

This has got to be one of the worst companies to deal with. I ordered a wig for one of my customers, after 3 weeks I ca...

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Ewigsna and Paula Young Latest Reviews

Recent published reviews
1.4

i bought a wig on their website. When it finally arrived, it was the wrong color that I ordered, a different style, and...

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2.6

For many years PY has shown ONLY Priority Shipping on all online orders for Oregon zip codes 97224 and 97062 (probably...

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1

Im a cancer patient and wanted to look nice in family photos for thanksgiving. Not only did it not ship on time it...

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No votes

YM Laessig
9:24AM (3 hours ago)
to Paula
I was very disappointed in my last purchase.
First of all I had a credit which I t...

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