PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Evine and QVC as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Evine
QVC

Evine and QVC Overview

Total reviews 223 896
Company responses 0 0
Issues resolved 0 4

Evine and QVC Consumer Ratings

Rank
531 out of 3185 in E-commerce category
273 out of 3185 in E-commerce category
Customer service
392 in category
175 in category
Exchange, Refund and Cancellation Policy
344 in category
155 in category
Diversity of Products or Services
397 in category
271 in category
Website
444 in category
313 in category

Evine and QVC Rating Details

Customer service
1.3 (122 reviews)
2 (283 reviews)
Reviewer's quote

...I then called Evine customer service to complain and they did not have much if any consolation but to make a note of the complaint. Their current policy of returns does not benefit the satisfaction of the valued customer. I am totally disappointed and am now banning them from my shopping list...

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...Your customer service stinks. So not only do I not have a train around my tree, I had to pay 9 bucks to get rid of it..

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Exchange, Refund and Cancellation Policy
1.4 (98 reviews)
2.2 (233 reviews)
Reviewer's quote

I returned items at 30 day mark and they refused to refund the purchase. Beware that they need to receive the items into their warehouse 10 days before the 30 day mark or else they will NOT refund your money. Bad customer service...

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... situation started on the 2nd of November and it now the 30th 2020! I have talked to probably about 15-20 different people including mangers who ensured me my refund would be issued to my bank account, also told me checks have been mailed out, and whatever else BS they decided to make up to get me off the phone. I am so...

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Diversity of Products or Services
2.2 (97 reviews)
3 (226 reviews)
Reviewer's quote

...Ladtly, but just as important, the quality of the products they sell matches the quality of service they give. I should have learned my lesson a long time ago, but am now officially done with this *** sneaky company. BEWARE AND DON'T BUY ANYTHING FROM EVINE..

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...The problem is when the UPS forwards purchases to the USPS then we are not receiving any products. If items are shipped directly through UPS then we receive our purchases. For the sake of your Northeastern Ohio customers I urge you to look into what's happening with Cleveland Postal service...

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Website
2.1 (92 reviews)
2.7 (232 reviews)
Reviewer's quote

...I immediately tried to cancel the order but when I clicked "My Account", I was redirected to the website homepage and was never able to open my account/order information. This happened with repeated tries. At approx...

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...THEY SHOULD BRING DOWN THEIR WEBSITE AND START OVER. STARTING WITH MANAGEMENT. 0 0..

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Evine and QVC Pros and Cons

Pros
  • Never again
  • When i get package
  • Watch
  • Merchandise
  • Some items are fine
  • Hosts and product variety
Cons
  • Customer service
  • Never again
  • Lack of help
  • Customer service
  • Return policy
  • Lack of knowledge from every person that works there

Evine and QVC Most Positive Reviews

Top rated reviews
5

I have NEVER been SO IMPRESSED with any company!!! I ordered for
the first time last week and my order was received to...

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5

Not complaining about the company, but about ALL the hosts and their incessant use of the word "awesome". Hey, newsflas...

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4.8

Found the item palazzo pants to be too large, exchanged with very courteous staff in customer service x2 phone calls....

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5

I wrote Customer Service in August 2,2015 of me being a customer for over 17 years and recently I had to give up my Post...

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Evine and QVC Most Critical Reviews

Lowest rated reviews
1

Clothing item did not meet my expectations. AS per their return policy "If any item received from EVINE Live does not...

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1

I have spent more than $5000 dollars with QVC a over the past 16 years. Of course I have made many returns and I have...

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1

Ordered an item via evine live.com,item made it to local post office,whereby it was processed for return! I never laid...

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1

I was late one time on a payment due to a house fire. All my mail had to be routed to a friend's house. Well I...

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Evine and QVC Latest Reviews

Recent published reviews
No votes

7205 HART LN APT 1029 BLDG 1 AUSTIN, TX 78731
MAGGEE LITTMAN 7205 HART LN APT 1029 BLDG 1 AUSTIN, TX 78731
Enclosed the in...

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1.9

So my situation started on the 2nd of November and it now the 30th 2020! I have talked to probably about 15-20...

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No votes

ok so Ordered a watch i received a box WITH OUT WATCH so why would I pay for it if I never received it. I spoke to my...

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3.7

It's amazing to me how mean people get especially when they pile all over themselves trying to see how awful they can...

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Evine and QVC Products and Services

Most reviewed product and services
  • Evine Shipping Service (21 reviews)
  • Evine Deal (1 review)
  • Qvc Shipping Service (48 reviews)
  • Qvc Reporter (40 reviews)
  • Qvc Tv Show (23 reviews)