PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Evine and QVC as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Evine
QVC

Evine and QVC Overview

Total reviews
224
726
Company responses
0
0
Issues resolved
0
2

QVC was first mentioned on PissedConsumer on Nov 8, 2008 and since then this brand received 726 reviews. It is 502 reviews more than Evine received since Dec 26, 2013.

Evine and QVC Consumer Ratings

Rank
457 out of 4208 in E-commerce category
238 out of 4208 in E-commerce category
Customer service
325 in category
155 in category
Exchange, Refund and Cancellation Policy
293 in category
130 in category
Diversity of Products or Services
349 in category
249 in category

According to consumer ratings and reviews, QVC ranks 219 points higher in the E-commerce category than Evine. People gave Evine 1.3 stars for Customer service criterion in E-commerce category and it is 801 points higher than the worst rated brand in this category. At the same time, QVC was rated 2.1 stars for Customer service criterion in this category and it is 971 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that QVC has a higher rating than Evine. Regarding Diversity of Products or Services criterion, consumers gave Evine 2.3 stars and it is 69% greater than other in category. QVC however was rated 2.9 stars and it is 78% greater than other in category.

Evine and QVC Rating Details

Customer service
1.3 (123 reviews)
2.1 (210 reviews)
Reviewer's quote

...I then called Evine customer service to complain and they did not have much if any consolation but to make a note of the complaint. Their current policy of returns does not benefit the satisfaction of the valued customer. I am totally disappointed and am now banning them from my shopping list...

Rosa K

A ‘Live Chat’ I did on their website resulted in the snotty customer service rep disconnecting me. Supposedly the matter was turned over to the finance department, but that was in November so clearly they plan to ignore me too. Have been a customer of QVC for years but they’ve changed! Some of the...

Vickie
Exchange, Refund and Cancellation Policy
1.4 (99 reviews)
2.3 (174 reviews)
Reviewer's quote

I returned items at 30 day mark and they refused to refund the purchase. Beware that they need to receive the items into their warehouse 10 days before the 30 day mark or else they will NOT refund your money. Bad customer service...

Rosanne M

They keep promising to have corporate resolve this issue and refund my money! STILL not done!! Also, they keep promising to have a manager call me back to resolve this, and STILL NOTHING!!! There are other charges also but not as much money involved. This is day 3!! Still nothing!! I wonder how...

Laurie B
Diversity of Products or Services
2.3 (98 reviews)
2.9 (166 reviews)
Reviewer's quote

...Ladtly, but just as important, the quality of the products they sell matches the quality of service they give. I should have learned my lesson a long time ago, but am now officially done with this *** sneaky company. BEWARE AND DON'T BUY ANYTHING FROM EVINE..

Tracy B

...I have to mute in order to see her products. Why your family doesnt tell you how annoying you are. In addition..

Betty S

Evine and QVC Pros and Cons

Pros
  • Never again
  • When i get package
  • Watch
  • Merchandise
  • Some items are fine
  • Hosts and product variety
Cons
  • Customer service
  • Never again
  • Lack of help
  • Customer service
  • Return policy
  • Was not given proper inform

Evine and QVC Most Positive Reviews

Top rated reviews
5

I have NEVER been SO IMPRESSED with any company!!! I ordered for
the first time last week and my order was received to...

5

Not complaining about the company, but about ALL the hosts and their incessant use of the word "awesome". Hey, newsflas...

Evine and QVC Most Critical Reviews

Lowest rated reviews
1

Clothing item did not meet my expectations. AS per their return policy "If any item received from EVINE Live does not...

1

I have spent more than $5000 dollars with QVC a over the past 16 years. Of course I have made many returns and I have...

Evine and QVC Latest Reviews

Recent published reviews

7205 HART LN APT 1029 BLDG 1 AUSTIN, TX 78731
MAGGEE LITTMAN 7205 HART LN APT 1029 BLDG 1 AUSTIN, TX 78731
Enclosed the in...

Read all 224 reviews

Michael Kor sells a lot of Cashmere sweaters on QVC, wich make me cringe and very angry. I have seen the way cashmere...

Read all 726 reviews

Evine and QVC Products and Services

Most reviewed product and services
  • Evine Customer Care (49 reviews)
  • Evine Shipping Service (21 reviews)
  • Evine Deal (1 review)
  • Qvc Account (70 reviews)
  • Qvc Customer Care (67 reviews)
  • Qvc Shipping Service (46 reviews)