PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Home Shopping Network and Evine as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Home Shopping Network
Evine

Home Shopping Network and Evine Overview

Total reviews
193
224
Company responses
0
0
Issues resolved
0
0

Evine was first mentioned on PissedConsumer on Dec 26, 2013 and since then this brand received 224 reviews. It is 31 reviews more than Home Shopping Network received since Sep 4, 2007.

Home Shopping Network and Evine Consumer Ratings

Rank
333 out of 4212 in E-commerce category
458 out of 4212 in E-commerce category
Customer service
266 in category
326 in category
Website
367 in category
397 in category
Price Affordability
364 in category
347 in category

According to consumer ratings and reviews, Home Shopping Network ranks 125 points higher in the E-commerce category than Evine. People gave Home Shopping Network 1.5 stars for Customer service criterion in E-commerce category and it is 862 points higher than the worst rated brand in this category. At the same time, Evine was rated 1.3 stars for Customer service criterion in this category and it is 802 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Home Shopping Network has a higher rating than Evine. Regarding Price Affordability criterion, consumers gave Home Shopping Network 2.5 stars and it is 68% greater than other in category. Evine however was rated 2.5 stars and it is 69% greater than other in category.

Home Shopping Network and Evine Rating Details

Customer service
1.5 (49 reviews)
1.3 (123 reviews)
Reviewer's quote

...I quickly realized my coupon code had been removed and immediately contacted Customer Service. First I was told they could apply it, then I was told they could not due to my having selected the Flex Payments. I was then instructed to wait a couple days and contact them back for a refund...

Adina S

...I then called Evine customer service to complain and they did not have much if any consolation but to make a note of the complaint. Their current policy of returns does not benefit the satisfaction of the valued customer. I am totally disappointed and am now banning them from my shopping list...

Rosa K
Website
2.2 (42 reviews)
2.1 (93 reviews)
Reviewer's quote

I purchased an Arlo Pro 3-pack Camera Security System w/ 2-pack Arlo Security Lights for Eric for Christmas, and we have been trying without success to completely set it up. Im not a complete dummy when it comes to electronics but I just couldnt figure out what was wrong.Two of the batteries would...

Lieutenant

...I immediately tried to cancel the order but when I clicked "My Account", I was redirected to the website homepage and was never able to open my account/order information. This happened with repeated tries. At approx...

Trestin
Price Affordability
2.5 (36 reviews)
2.5 (84 reviews)
Reviewer's quote

They were showing a 4100 amp generator for $599 ($100 off regular price. , plus a break on the shipping fee for$20. 00...

PissedConsumer1697611

...Now it says it has shipped and the price is 139. 99. Called customer service...

Diane C

Home Shopping Network and Evine Pros and Cons

Pros
  • Flex-pay
  • Terms of my purchase
  • First year of support was excellent
  • Never again
  • When i get package
  • Watch
Cons
  • Product not as described
  • Misleading practice
  • Horrible customer service
  • Customer service
  • Never again
  • Lack of help

Home Shopping Network and Evine Most Positive Reviews

Top rated reviews
5

When you call to place an order : Have the item # Know your address and phone # Have your CC # handy Sales Associates ar...

5

I have NEVER been SO IMPRESSED with any company!!! I ordered for
the first time last week and my order was received to...

Home Shopping Network and Evine Most Critical Reviews

Lowest rated reviews
1

I ORDERED A MONOGRAM NECKLACE THROUGH HSN FROM MOON LOLA AND COMPANY IT WAS A 240 DOLLAR NECKLACE WHEN IT ARRIVED IT...

1

Clothing item did not meet my expectations. AS per their return policy "If any item received from EVINE Live does not...

Home Shopping Network and Evine Latest Reviews

Recent published reviews
1

I purchased an Arlo Pro 3-pack Camera Security System w/ 2-pack Arlo Security Lights for Eric for Christmas, and we have...

Read all 193 reviews

7205 HART LN APT 1029 BLDG 1 AUSTIN, TX 78731
MAGGEE LITTMAN 7205 HART LN APT 1029 BLDG 1 AUSTIN, TX 78731
Enclosed the in...

Read all 224 reviews

Home Shopping Network and Evine Products and Services

Most reviewed product and services
  • Home Shopping Network Customer Care (12 reviews)
  • Home Shopping Network Shipping Service (11 reviews)
  • Home Shopping Network Sales Representative (2 reviews)
  • Evine Customer Care (49 reviews)
  • Evine Shipping Service (21 reviews)
  • Evine Deal (1 review)