PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Home Shopping Network and Evine as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Home Shopping Network
Evine

Home Shopping Network and Evine Overview

Total reviews 219 224
Company responses 0 0
Issues resolved 1 0

Home Shopping Network and Evine Consumer Ratings

Rank
368 out of 3119 in E-commerce category
514 out of 3119 in E-commerce category
Customer service
294 in category
366 in category
Website
443 in category
427 in category
Product or Service Quality
310 in category
321 in category
Diversity of Products or Services
345 in category
368 in category

Home Shopping Network and Evine Rating Details

Customer service
1.5 (58 reviews)
1.3 (123 reviews)
Reviewer's quote

...As far as customer service everyone I talked to was courteous and under standing of my problem. Thank you..

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...I then called Evine customer service to complain and they did not have much if any consolation but to make a note of the complaint. Their current policy of returns does not benefit the satisfaction of the valued customer. I am totally disappointed and am now banning them from my shopping list...

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Website
2 (51 reviews)
2.1 (93 reviews)
Reviewer's quote

...I can also point out the exact item listed on their website as having been sold to me. I called HSN immediately and they kept trying to make excuses, etc. but never (not even now 2 months later) were able to give me any kind of explanation as to how they could have done something like this...

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...I immediately tried to cancel the order but when I clicked "My Account", I was redirected to the website homepage and was never able to open my account/order information. This happened with repeated tries. At approx...

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Product or Service Quality
2 (46 reviews)
1.9 (87 reviews)
Reviewer's quote

...They always blame the postal service. There not good company. Shop at shop hq..

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...All customer service says in emails that it can take 7 to 10 days for delivery for ATI to call to set up a delivery date. Hello AIT doesnt have the tv and your not responding to them. Evine gets a negative satisfaction rating...

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Diversity of Products or Services
2.4 (45 reviews)
2.3 (98 reviews)
Reviewer's quote

...Many phone calls have been made to customer services they don't care about being loyal to the consumer. They debit your account without authorization put you in overdraft. No one cares...

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...Ladtly, but just as important, the quality of the products they sell matches the quality of service they give. I should have learned my lesson a long time ago, but am now officially done with this *** sneaky company. BEWARE AND DON'T BUY ANYTHING FROM EVINE..

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Home Shopping Network and Evine Pros and Cons

Pros
  • Flex-pay
  • Terms of my purchase
  • First year of support was excellent
  • Never again
  • When i get package
  • Watch
Cons
  • Customer service not helpful at all
  • Product not as described
  • Paying for return shipping when its their fault
  • Customer service
  • Never again
  • Lack of help

Home Shopping Network and Evine Most Positive Reviews

Top rated reviews
5

When you call to place an order : Have the item # Know your address and phone # Have your CC # handy Sales Associates ar...

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5

I have NEVER been SO IMPRESSED with any company!!! I ordered for
the first time last week and my order was received to...

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5

The chair I ordered had to much padding in it in the head area which caused my neck to hurt. I do have a neck issue. As...

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4.8

Found the item palazzo pants to be too large, exchanged with very courteous staff in customer service x2 phone calls....

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Home Shopping Network and Evine Most Critical Reviews

Lowest rated reviews
1

I ORDERED A MONOGRAM NECKLACE THROUGH HSN FROM MOON LOLA AND COMPANY IT WAS A 240 DOLLAR NECKLACE WHEN IT ARRIVED IT...

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1

Clothing item did not meet my expectations. AS per their return policy "If any item received from EVINE Live does not...

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1

I ordered a computer from HSN on flexpay. I received a confirmation that my order was on its way. The next day, I was...

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1

Ordered an item via evine live.com,item made it to local post office,whereby it was processed for return! I never laid...

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Home Shopping Network and Evine Latest Reviews

Recent published reviews
No votes

Would like to know when the Curtis Stone Dura-Pan non-stick 3pc fry pan set 683-938 will be available again.

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No votes

7205 HART LN APT 1029 BLDG 1 AUSTIN, TX 78731
MAGGEE LITTMAN 7205 HART LN APT 1029 BLDG 1 AUSTIN, TX 78731
Enclosed the in...

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2.6

Waiting for an auto ship order for over a month and they are now selling that exact item as a single ship. When I called...

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No votes

ok so Ordered a watch i received a box WITH OUT WATCH so why would I pay for it if I never received it. I spoke to my...

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Home Shopping Network and Evine Products and Services

Most reviewed product and services
  • Home Shopping Network Shipping Service (15 reviews)
  • Home Shopping Network Customer Care (13 reviews)
  • Home Shopping Network Sales Representative (2 reviews)
  • Evine Customer Care (49 reviews)
  • Evine Shipping Service (21 reviews)
  • Evine Deal (1 review)