PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Evine and Home Shopping Network as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Evine
Home Shopping Network

Evine and Home Shopping Network Overview

Total reviews
224
193
Company responses
0
0
Issues resolved
0
0

Evine was first mentioned on PissedConsumer on Dec 26, 2013 and since then this brand received 224 reviews. It is 31 reviews more than Home Shopping Network received since Sep 4, 2007.

Evine and Home Shopping Network Consumer Ratings

Rank
458 out of 4213 in E-commerce category
331 out of 4213 in E-commerce category
Customer service
No votes
262 in category
Exchange, Refund and Cancellation Policy
No votes
176 in category
Diversity of Products or Services
No votes
313 in category

According to consumer ratings and reviews, Home Shopping Network ranks 127 points higher in the E-commerce category than Evine.

Evine and Home Shopping Network Rating Details

Customer service
No votes
1.5 (49 reviews)
Reviewer's quote

...I then called Evine customer service to complain and they did not have much if any consolation but to make a note of the complaint. Their current policy of returns does not benefit the satisfaction of the valued customer. I am totally disappointed and am now banning them from my shopping list...

Rosa K

...I quickly realized my coupon code had been removed and immediately contacted Customer Service. First I was told they could apply it, then I was told they could not due to my having selected the Flex Payments. I was then instructed to wait a couple days and contact them back for a refund...

Adina S
Exchange, Refund and Cancellation Policy
No votes
2 (32 reviews)
Reviewer's quote

I returned items at 30 day mark and they refused to refund the purchase. Beware that they need to receive the items into their warehouse 10 days before the 30 day mark or else they will NOT refund your money. Bad customer service...

Rosanne M

...THE LATE CHARGE OFF BUT MY PAYMENT NEVER CREDITED FROM HSN TO COMENITY CCARD ACCOUNT, I AM NOW STUCK PAYING BACK 1000 FOR NOTHING,NO COMPUTER, I DIDN'T GET REFUND FOR THE 159. 00 ASSURIAN WHICH WOULDN'T COVER IT, AND THEY CONSTANTLY RECIEVE THE PAYMENT ON TIME BUT DON'T POST THE PAYMENT, TILL ER. THEY ALL THREE A FALSELY ADVERTISING, AFTER THE DUE SO THEY CAN GIVE YOU A LATE...

carol d
Diversity of Products or Services
No votes
2.4 (36 reviews)
Reviewer's quote

...Ladtly, but just as important, the quality of the products they sell matches the quality of service they give. I should have learned my lesson a long time ago, but am now officially done with this *** sneaky company. BEWARE AND DON'T BUY ANYTHING FROM EVINE..

Tracy B

...Many phone calls have been made to customer services they don't care about being loyal to the consumer. They debit your account without authorization put you in overdraft. No one cares...

PissedConsumer1076358

Evine and Home Shopping Network Pros and Cons

Pros
  • Never again
  • When i get package
  • Watch
  • Flex-pay
  • Terms of my purchase
  • First year of support was excellent
Cons
  • Customer service
  • Never again
  • Lack of help
  • Product not as described
  • Misleading practice
  • Horrible customer service

Evine and Home Shopping Network Most Positive Reviews

Top rated reviews
5

I have NEVER been SO IMPRESSED with any company!!! I ordered for
the first time last week and my order was received to...

5

When you call to place an order : Have the item # Know your address and phone # Have your CC # handy Sales Associates ar...

Evine and Home Shopping Network Most Critical Reviews

Lowest rated reviews
1

Clothing item did not meet my expectations. AS per their return policy "If any item received from EVINE Live does not...

1

I ORDERED A MONOGRAM NECKLACE THROUGH HSN FROM MOON LOLA AND COMPANY IT WAS A 240 DOLLAR NECKLACE WHEN IT ARRIVED IT...

Evine and Home Shopping Network Latest Reviews

Recent published reviews

7205 HART LN APT 1029 BLDG 1 AUSTIN, TX 78731
MAGGEE LITTMAN 7205 HART LN APT 1029 BLDG 1 AUSTIN, TX 78731
Enclosed the in...

Read all 224 reviews
1

I purchased an Arlo Pro 3-pack Camera Security System w/ 2-pack Arlo Security Lights for Eric for Christmas, and we have...

Read all 193 reviews

Evine and Home Shopping Network Products and Services

Most reviewed product and services
  • Evine Customer Care (49 reviews)
  • Evine Shipping Service (21 reviews)
  • Evine Deal (1 review)
  • Home Shopping Network Customer Care (12 reviews)
  • Home Shopping Network Shipping Service (11 reviews)
  • Home Shopping Network Sales Representative (2 reviews)