PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tophatter and Everything But The House as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tophatter
Everything But The House

Tophatter and Everything But The House Overview

Total reviews 5872 152
Company responses 0 0
Issues resolved 33 4

Tophatter and Everything But The House Consumer Ratings

Rank
99 out of 691 in Auctions and Marketplaces category
158 out of 691 in Auctions and Marketplaces category
Customer service
107 in category
113 in category
Delivery Service
108 in category
171 in category
Website
85 in category
73 in category
Price Affordability
50 in category
152 in category

Tophatter and Everything But The House Rating Details

Customer service
1.6
(2461 reviews)
1.5
(74 reviews)
Reviewer's quote

Products take months to ship no customer service phone # and products dont look like the picture and no way to returned..

Read full review

...no customer service WHATSOEVER. And to think that such a poor operation now has a TV show??? What a joke!..

Read full review
Delivery Service
2
(2344 reviews)
1.5
(65 reviews)
Reviewer's quote

there is a sign on the door that tells Delivery people to make a phone call if they are making a delivery! your delivery service doesn't seem to want to do that and I can't get my package Because they are lazy. Can you please notify them and tell them that they have to call the residents in order...

Read full review

...Customer service number is always busy..

Read full review
Website
2.4
(2304 reviews)
2.6
(69 reviews)
Reviewer's quote

...So I went to the website to request a refund and I still have not heard from the company. Im highly pissed off and Im reacting call the BBB..

Read full review

I should have been given the option of canceling out the contact if you could not fulfill what your website states. This is absolutely false and deceptive advertising of a services. I would like to know why I was not informed that my home address would be given out to customers? This was a complete...

Read full review
Price Affordability
3
(2295 reviews)
2.1
(57 reviews)
Reviewer's quote

...81They refunded my order just so they could sell it for a higher price after I won the auction and paid for it. Customer service is a joke ,there is none..

Read full review

...I'm a toy collector/reseller and won a large lot at a great price. Shipping was high- but you are paying a lot of people to handle and package your item safely, on top of the actual shipping. It's worth it when you find the right lot...

Read full review

Tophatter and Everything But The House Pros and Cons

Pros
  • Good prices
  • Thire was completely junk and i was ripped off completely
  • Price
  • Diversity of offerings
  • Website is very nice but deceiving
  • Beautiful pieces they show in the photos for bidding
Cons
  • Customer service
  • False advertising
  • Dont answer emails regarding issues
  • Very misleading item description
  • Been ignored
  • Unethical

Tophatter and Everything But The House Most Positive Reviews

Top rated reviews
5

My item didn't come very upswt

Read full review
5

I buy a lot from secondary marketsโ€ฆ EBTH gives me the best selection from across the country. They sell used goods....

Read full review
5

could not get delivery status on current order

Read full review
5

I am going out of town and I need my items urgently,,,
B-873****
B-873****
B-873****
No tracking number on them yet

Read full review

Tophatter and Everything But The House Most Critical Reviews

Lowest rated reviews
1

I still have not received my order nor have they responded too my messages I will never use top hatter ever again and...

Read full review
1

Stay away. Absolutely terrible. Doesn't respond to questions about auction items. Outrageous shipping on small easy to...

Read full review
1

I have not been receiving my orders. I would rather have the money back instead of credits

Read full review
1

We researched and interviewed this company, and decided that we could not use or recommend this company. The way they...

Read full review

Tophatter and Everything But The House Latest Reviews

Recent published reviews
No votes

The customer service number isn't a working number and I'm trying to cancel my account so it will stop coming out of my...

Read full review
No votes

No one answered the phone I attempted to login and got a snippy message to contact customer services. I have been...

Read full review
No votes

I CAN'T GET BACK INTO TOPHATTER EVEN THOUGH I'M NOT A NEW CUSTOMER. I'VE SPENT THOUSANDS OF DOLLARS. NO MATTER WHAT I...

Read full review
2.9

Case #00307025
I sent the required photos, with a detailed description of the packing, and DAMAGE.
The item, #ITMGK0899 is...

Read full review