PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Everything But The House and Tophatter as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Everything But The House
Tophatter

Everything But The House and Tophatter Overview

Total reviews
121
4838
Company responses
0
0
Issues resolved
3
21

Everything But The House and Tophatter Consumer Ratings

Rank
104 out of 313 in Auctions and Marketplaces category
52 out of 313 in Auctions and Marketplaces category
Customer service
72 in category
47 in category
Advertised vs Delivered
53 in category
43 in category
Website
45 in category
41 in category
Delivery Service
83 in category
40 in category

Everything But The House and Tophatter Rating Details

Customer service
1.4 (57 reviews)
1.6 (2027 reviews)
Reviewer's quote

...I am beyond disappointed with their customer service. I was told by a horrible customer service agent HAP that they sell used items and some items need to be replaced. No *** sherlock...

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DI pay for a order since July never received it and is hard to get a hold of customer service then when they do try to refund you they try to give you credits Im so done with this company dont purchase from them..

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Advertised vs Delivered
1.7 (56 reviews)
1.9 (1833 reviews)
Reviewer's quote

I had an armoir delivered. Paid quite a bit for delivery. Sham delivery company scratched the heck out of the side...

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in looking over an order list there are several things stating delivered but have not been. it says all delivered 9. 2019 1 Please look into this or refund the money...

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Website
2.5 (53 reviews)
2.5 (1898 reviews)
Reviewer's quote

I should have been given the option of canceling out the contact if you could not fulfill what your website states. This is absolutely false and deceptive advertising of a services. I would like to know why I was not informed that my home address would be given out to customers? This was a complete...

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...Address was wrong that you have on website 2217 Melrose street Abilene texas 79605. You left off the street when shipping it. I'm missing item # 107496280 and#107113260..

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Delivery Service
1.4 (52 reviews)
2.1 (1937 reviews)
Reviewer's quote

Company could not change delivery address prior to shipment and package is now on the other side of the country. No follow up to my initial ticket filed (before shipment) regarding this very problem. Claim from customer service was that I would be able to make delivery adjustments in UPS MyChoice,...

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...I have several items that show in transit but when calling the delivery service, the shipper was never done..

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Everything But The House and Tophatter Pros and Cons

Pros
  • Diversity of offerings
  • Website is very nice but deceiving
  • Posting as many negative reviews to expose this company
  • Bidding
  • Some products and sellers are legit
  • Price
Cons
  • Very misleading item description
  • Been ignored
  • Unethical
  • Customer service
  • Dont answer emails regarding issues
  • I am very dissappointed

Everything But The House and Tophatter Most Positive Reviews

Top rated reviews
5

I buy a lot from secondary markets… EBTH gives me the best selection from across the country. They sell used goods....

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5

I received one item, second item has not arrived. My finger by accident tapped on an item now they are trying to masks...

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5

No complaints at all. I just won my first auction at EBTH.com. I'm a toy collector/reseller and won a large lot at a gre...

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5

I purchased some things and never recieved them i say dont waste you time no one has even tried to help me get my money...

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Everything But The House and Tophatter Most Critical Reviews

Lowest rated reviews
1

they text you info/ you text them back and instead of responding they email you their link that you cant respond to....

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1


CONSUMERS PLEASE BEWARE OF THIS COMPANY, THEY ARE THIEVES, LIARS AND BOGUS ABOUT EVERYTHING THEY DO!!!


Well Mr. Ed,
...

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1

My letter to the company, I researched your company online and chose it based on the fact it was and online auction and...

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1

AS a previous seller I can tell you first hand that they do hold money back from the sellers. They still owe me money...

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Everything But The House and Tophatter Latest Reviews

Recent published reviews
2.3

I won a small cultured pearl bracelet and assumed it would fit, turns out that it is way too small, I think they forgot...

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3.5

I need to find out what I need to do i received package but nothing in it

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No votes

How can you tell me I won a bid, then a few seconds later, tell me I didnt win the bid? If my bid was good when the...

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1

Charging another price a agreed too

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Everything But The House and Tophatter Products and Services

Most reviewed product and services
  • Everything But The House Shipping Service (29 reviews)
  • Everything But The House Marketplace (12 reviews)
  • Everything But The House Customer Care (7 reviews)
  • Tophatter Shipping Service (973 reviews)
  • Tophatter Customer Care (362 reviews)
  • Tophatter Bidding (254 reviews)