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Everything But The House
Tophatter

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Everything But The House

Everything But The House

1.6
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 116 TOTAL REVIEWS
Rank
101 out of 456
in Auctions and Marketplaces category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Delivery Service
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    154
  • SUCCESSFUL
    42%
  • AVG CALL DURATION
    03:25
  • ISSUES RESOLVED
    30%
Top Products and Services
1.5
29 reviews
1.9
12 reviews
1.5
8 reviews
Tophatter

Tophatter

2.2
  • 12 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3551 TOTAL REVIEWS
Rank
46 out of 456
in Auctions and Marketplaces category
Rating Details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Delivery Service
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    4792
  • SUCCESSFUL
    78%
  • AVG CALL DURATION
    00:38
  • ISSUES RESOLVED
    2%
Top Products and Services
2.4
726 reviews
2.3
279 reviews
3.1
205 reviews

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Anonymous
#1469488

I never received my 2 last orders that I paid for. I got refund in 50 days after I paid and they said they couldn't locate my item.

2 times in a row? looks weird, isn't it? I read that other people complained sometimes they didn't get their items too. I don't believe that my item was lost or their employee steals somebody's orders from the warehouse.

It's more likely that they borrow our money for free for couple of months and then inform us they can not find your item. They found the way to have free cash flow without selling anything.

This company don't have good reputation and don't care about brand that they created. Acting like one-day company.

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