PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Everything But The House and OfferUp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Everything But The House
OfferUp

Everything But The House and OfferUp Overview

Total reviews
117
4425
Company responses
0
0
Issues resolved
3
18

OfferUp was first mentioned on PissedConsumer on Feb 2, 2015 and since then this brand received 4425 reviews. It is 4308 reviews more than Everything But The House received since Jun 9, 2017. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Everything But The House customer support team than with OfferUp customer service.

Everything But The House and OfferUp Consumer Ratings

Rank
97 out of 433 in Auctions and Marketplaces category
72 out of 433 in Auctions and Marketplaces category
Customer service
53 in category
55 in category
Advertised vs Delivered
51 in category
41 in category
Exchange, Refund and Cancellation Policy
64 in category
38 in category

According to consumer ratings and reviews, OfferUp ranks 25 points higher in the Auctions and Marketplaces category than Everything But The House. People gave Everything But The House 1.4 stars for Customer service criterion in Auctions and Marketplaces category and it is 111 points higher than the worst rated brand in this category. At the same time, OfferUp was rated 1.4 stars for Customer service criterion in this category and it is 109 points higher than the worst rated brand in this category. If we look at Advertised vs Delivered criterion, than we see that OfferUp has a higher rating than Everything But The House. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Everything But The House 1.3 stars and it is 61% greater than other in category. OfferUp however was rated 1.7 stars and it is 77% greater than other in category.

Everything But The House and OfferUp Rating Details

Customer service
1.4 (55 reviews)
1.4 (1416 reviews)
Reviewer's quote

...I am beyond disappointed with their customer service. I was told by a horrible customer service agent HAP that they sell used items and some items need to be replaced. No *** sherlock...

Suzy_Cootchie

...UNACCEPTABLE CUSTOMER SERVICE..

Kappitola W
Advertised vs Delivered
1.6 (54 reviews)
1.8 (1081 reviews)
Reviewer's quote

I had an armoir delivered. Paid quite a bit for delivery. Sham delivery company scratched the heck out of the side...

PissedConsumer1636910

I've enabled fast pay and was charged my item was paid for on the 16th of January it was delivered on the 21st and I've still not been paid..

Piers
Exchange, Refund and Cancellation Policy
1.3 (51 reviews)
1.7 (1141 reviews)
Reviewer's quote

...Immediately they tell me to take it back and get a refund. I asked them what the problem was and they tell me the $5000 Rolex that I purchased was 100% FAKE!!!! So if your looking to get ripped off..

John D

I need a refund because the seller isnt responding. I dont know how they got the money if they dont send the item. Its $280, so I wont stop until I get my money back..

Tanequa

Everything But The House and OfferUp Pros and Cons

Pros
  • Diversity of offerings
  • Website is very nice but deceiving
  • Posting as many negative reviews to expose this company
  • Easy to use
  • Easy to sell and buy
  • Easy to use only mobile
Cons
  • Very misleading item description
  • Been ignored
  • Unethical
  • Bad customer service
  • No response
  • No customer service

Everything But The House and OfferUp Most Positive Reviews

Top rated reviews
5

I buy a lot from secondary markets… EBTH gives me the best selection from across the country. They sell used goods....

5

I can only speak from my experience but offer up has been wonderful and seems to be getting better every month. I have s...

Everything But The House and OfferUp Most Critical Reviews

Lowest rated reviews
1

they text you info/ you text them back and instead of responding they email you their link that you cant respond to....

1

Terrible app, don't recommend, getting ridiculous offers and trades, posted but never sold anything just ridiculous,...

Everything But The House and OfferUp Latest Reviews

Recent published reviews

I guess someone is going to call me but they didnt say when

Read all 117 reviews

Re: Kenmore Canister Vacuum
Buyer requested refund but after discussion agreed to cancel refund request. When will I rece...

Read all 4425 reviews

Everything But The House and OfferUp Products and Services

Most reviewed product and services
  • Everything But The House Shipping Service (29 reviews)
  • Everything But The House Marketplace (12 reviews)
  • Everything But The House Customer Care (7 reviews)
  • Offerup Account (805 reviews)
  • Offerup Customer Care (321 reviews)
  • Offerup Website (238 reviews)