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Eversource

Utility
  • 0 ISSUES RESOLVED
  • 114 TOTAL REVIEWS
  • $10.8K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.2
Customer service
Reliability
Staff
Billing Practices
Diversity of Products or Services
  • I have never like them 3
  • Uninterupted service 1

Customers don't like

  • Withheld power after payment without consideration of emergency2
  • Payment reporting not correct1
  • Requiring photo id for a new customer1
  • Rude customer service1
  • Unnecessary disconnections1
Delete
  • 1 ISSUES RESOLVED
  • 328 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.4
Customer service
Reliability
Staff
Billing Practices
Diversity of Products or Services
  • Out of my life forever 7
  • Guys that deliver propane 5
  • Nice ladies who answer the phone 4
  • When i cancelled my service 4
  • Local personnel 3

Customers don't like

  • Customer service11
  • Overpriced10
  • Dishonest contract4
  • Rude employees4
  • Fees4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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