PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Everhome Mortgage and Quicken Loans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Everhome Mortgage
Quicken Loans

Everhome Mortgage and Quicken Loans Overview

Total reviews
136
894
Company responses
0
0
Issues resolved
0
4

Quicken Loans was first mentioned on PissedConsumer on Jun 19, 2007 and since then this brand received 894 reviews. It is 758 reviews more than Everhome Mortgage received since Jan 7, 2008.

Everhome Mortgage and Quicken Loans Consumer Ratings

Rank
106 out of 1293 in Loans and Mortgages category
137 out of 1293 in Loans and Mortgages category
Customer service
107 in category
145 in category
Product or Service Quality
46 in category
118 in category
Diversity of Products or Services
95 in category
116 in category

According to consumer ratings and reviews, Everhome Mortgage ranks 31 points higher in the Loans and Mortgages category than Quicken Loans. People gave Everhome Mortgage 1.5 stars for Customer service criterion in Loans and Mortgages category and it is 243 points higher than the worst rated brand in this category. At the same time, Quicken Loans was rated 1.3 stars for Customer service criterion in this category and it is 205 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Everhome Mortgage has a higher rating than Quicken Loans. Regarding Diversity of Products or Services criterion, consumers gave Everhome Mortgage 1.8 stars and it is 73% greater than other in category. Quicken Loans however was rated 1.6 stars and it is 67% greater than other in category.

Everhome Mortgage and Quicken Loans Rating Details

Customer service
1.5 (8 reviews)
1.3 (325 reviews)
Reviewer's quote

...The customer service supervisor told me they can't do it because the process is automated and no one can get the paperwork before it's put in an envelope and mailed. Please, save yourself a mountain of aggravation and forget you ever heard the name of this bank..

PissedConsumer715424

...One of the wort customer service ever. Don't be fooled by the fancy commercials. I had a mortgage with them for about 2 years now...

M F
Product or Service Quality
2.1 (7 reviews)
1.4 (295 reviews)
Reviewer's quote

To Whom It May Concerns: I am writing in regards to the poor treatment I have received from your staff. Of all the people who've I've come in contact with, there was only ONE who treated me with respect. Actually two, because Mrs. Terry's supervisor did as well. A little about my story. My...

Chela

STOP CALLING ME .I AM NOT INTERESTED

Ken R
Diversity of Products or Services
1.8 (5 reviews)
1.6 (254 reviews)
Reviewer's quote

I did my loan with Mia Spahic she was great... She took me thru all the steps and showed me how simple it all was thanks Mia

PissedConsumer864517

Strung along never a straight answer lied to and ripped off

Teresa M

Everhome Mortgage and Quicken Loans Pros and Cons

Pros
  • One representative
  • Mortgage rate
  • Website
  • Interest rate
  • Customer service
Cons
  • Unethical
  • Inflexability
  • Customer service
  • Totally incompetent
  • Whole process

Everhome Mortgage and Quicken Loans Most Positive Reviews

Top rated reviews
5

I did my loan with Mia Spahic she was great... She took me thru all the steps and showed me how simple it all was...

5

After paper work after work witch was fine .got everything they needed and 2 days prior 2 closing they told us they...

Everhome Mortgage and Quicken Loans Most Critical Reviews

Lowest rated reviews
1

Your are better off working with organized crime at least you know where you stand. I had major damage at my home in Feb...

1

I also was ripped off by a field appraiser. I had my home appraised last February 2014 by an fha appraiser and the...

Everhome Mortgage and Quicken Loans Latest Reviews

Recent published reviews

So those who now have realized that the housing down turn was not just a lot of lousy homeowners not paying but the...

Read all 136 reviews

Gave $500 deposit loan not approved and person responsible Justin Gordon does not return my calls.

Read all 894 reviews

Everhome Mortgage and Quicken Loans Products and Services

Most reviewed product and services
  • Everhome Mortgage Mortgage (104 reviews)
  • Everhome Mortgage Mortgage Modification (9 reviews)
  • Everhome Mortgage Customer Care (3 reviews)
  • Quicken Loans Loan (229 reviews)
  • Quicken Loans Refinance (150 reviews)
  • Quicken Loans Mortgage (127 reviews)