PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Everhome Mortgage and Quicken Loans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Everhome Mortgage
Quicken Loans

Everhome Mortgage and Quicken Loans Overview

Total reviews
136
896
Company responses
0
0
Issues resolved
0
4

Everhome Mortgage and Quicken Loans Consumer Ratings

Rank
109 out of 882 in Loans and Mortgages category
123 out of 882 in Loans and Mortgages category
Customer service
105 in category
142 in category
Product or Service Quality
44 in category
121 in category
Website
98 in category
75 in category
Diversity of Products or Services
90 in category
112 in category

Everhome Mortgage and Quicken Loans Rating Details

Customer service
1.5 (8 reviews)
1.3 (331 reviews)
Reviewer's quote

...The customer service supervisor told me they can't do it because the process is automated and no one can get the paperwork before it's put in an envelope and mailed. Please, save yourself a mountain of aggravation and forget you ever heard the name of this bank..

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...Lousy customer service. You could never reach anyone. Literally hours on hold and disconnected...

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Product or Service Quality
2.1 (7 reviews)
1.4 (299 reviews)
Reviewer's quote

I did my loan with Mia Spahic she was great... She took me thru all the steps and showed me how simple it all was thanks Mia

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...One of the wort customer service ever. Don't be fooled by the fancy commercials. I had a mortgage with them for about 2 years now...

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Website
2 (5 reviews)
2.2 (288 reviews)
Reviewer's quote

Everbank and everhkme mortgage are SCAMS to screw the homeowner. Classic un-American practices. Run away from this one!!

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...All I received was a website that promted me to give information for someone to call me. I would like to see more transparency in their business practices..

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Diversity of Products or Services
1.8 (5 reviews)
1.6 (258 reviews)
Reviewer's quote

Why does it take two weeks for them to get my check and have it go through? Rediculous that i have to pay a late payment because they are slow.

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Client resolution services. They were knowledgeable..

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Everhome Mortgage and Quicken Loans Pros and Cons

Pros
  • One representative
  • Mortgage rate
  • Website
  • Interest rate
  • Getting refused a loan so i could escape them
Cons
  • Unethical
  • Inflexability
  • Customer service
  • Totally incompetent
  • Whole process

Everhome Mortgage and Quicken Loans Most Positive Reviews

Top rated reviews
5

I did my loan with Mia Spahic she was great... She took me thru all the steps and showed me how simple it all was...

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5

After paper work after work witch was fine .got everything they needed and 2 days prior 2 closing they told us they...

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3.3

Every year they underpay our taxes, even though they have been taken out of escroll. They pay $10 on another land...

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5

Current loan w/ quicken. Tried to refi and they kept asking for same paperwork over and over till my rate lock was up....

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Everhome Mortgage and Quicken Loans Most Critical Reviews

Lowest rated reviews
1

Your are better off working with organized crime at least you know where you stand. I had major damage at my home in Feb...

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1

I also was ripped off by a field appraiser. I had my home appraised last February 2014 by an fha appraiser and the...

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1

My loan was sold to these idiots. First, they deducted my mortgage payment from my checking account twice. Everyone...

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1

QL per approved my loan before I located property to purchase. I then submitted to them my purchase and sale for a detac...

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Everhome Mortgage and Quicken Loans Latest Reviews

Recent published reviews
No votes

So those who now have realized that the housing down turn was not just a lot of lousy homeowners not paying but the...

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No votes

When we decided to refinance the first time in 2019, everything went smooth. Quick closing and had a better rate than or...

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No votes

And to finish this story for you, if you were successful like I was, they toppled another $21,000 onto my mortgage in...

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3

I do not have any complaints I didn't call today I talk with someone on last week am all good.
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Everhome Mortgage and Quicken Loans Products and Services

Most reviewed product and services
  • Everhome Mortgage Mortgage (104 reviews)
  • Everhome Mortgage Mortgage Modification (9 reviews)
  • Everhome Mortgage Customer Care (3 reviews)
  • Quicken Loans Loan (221 reviews)
  • Quicken Loans Refinance (153 reviews)
  • Quicken Loans Mortgage (125 reviews)