PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Everhome Mortgage and Ocwen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Everhome Mortgage
Ocwen

Everhome Mortgage and Ocwen Overview

Total reviews
136
1489
Company responses
0
0
Issues resolved
0
5

Everhome Mortgage and Ocwen Consumer Ratings

Rank
109 out of 882 in Loans and Mortgages category
190 out of 882 in Loans and Mortgages category
Customer service
106 in category
171 in category
Product or Service Quality
44 in category
185 in category
Website
98 in category
186 in category
Interest Rate
23 in category
134 in category

Everhome Mortgage and Ocwen Rating Details

Customer service
1.5 (8 reviews)
1.2 (298 reviews)
Reviewer's quote

...The customer service supervisor told me they can't do it because the process is automated and no one can get the paperwork before it's put in an envelope and mailed. Please, save yourself a mountain of aggravation and forget you ever heard the name of this bank..

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...A phone call to customer service took over an hour and multiple (friendly) people before someone could input a direct draft; over a month later, the online problem still exists..

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Product or Service Quality
2.1 (7 reviews)
1.1 (280 reviews)
Reviewer's quote

I did my loan with Mia Spahic she was great... She took me thru all the steps and showed me how simple it all was thanks Mia

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...Poor communication, poor customer service and they really , really don't care about the customer , their most concern seems to be what extra fees they can get from you or how they can force you into foreclosure..

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Website
2 (5 reviews)
1.5 (273 reviews)
Reviewer's quote

Everbank and everhkme mortgage are SCAMS to screw the homeowner. Classic un-American practices. Run away from this one!!

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Today they tried to explain that my escrow had changed and that was why June wasn't paid entirely but I had no idea about this till I went to the website today. They lie and no-one can help me defeat this servicing company. I need to make yet another class action suit against them, so others don't...

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Interest Rate
3.2 (5 reviews)
1.5 (262 reviews)
Reviewer's quote

This being said, I'm so done with this bank! I am currently looking for a new company to take over this loan and I DON"T care if my interest rate is higher than what you are outragiously charing me right now! I will NEVER let your staff talk to me the way that they have in the past. Again, I thank...

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Trying to refinance and get a better interest rate and get away from ocwin , they will not send a payoff statement , i have been calling them every day for about three weeks different person and different conflicting awnseres every day it seemes we are being held hostage is there any help out there...

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Everhome Mortgage and Ocwen Pros and Cons

Pros
  • One representative
  • Mortgage rate
  • One person that tried to help me
  • Loan modification staff is competent and fair
  • Didnt
Cons
  • Unethical
  • Inflexability
  • Absolutely no customer service
  • No clear answers
  • Lost paperwork

Everhome Mortgage and Ocwen Most Positive Reviews

Top rated reviews
5

I did my loan with Mia Spahic she was great... She took me thru all the steps and showed me how simple it all was...

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5

I have grew up in my home for 37yrs, since my parents passed away i own it for 12yrs, I recently contacted Ocwen to...

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3.3

Every year they underpay our taxes, even though they have been taken out of escroll. They pay $10 on another land...

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5

In 2005 I borrowed $23,000 from them as a Home Equity Home and I paid them every month. I asked them to let me know...

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Everhome Mortgage and Ocwen Most Critical Reviews

Lowest rated reviews
1

Your are better off working with organized crime at least you know where you stand. I had major damage at my home in Feb...

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1

The mortgage company completed the necessary inspection and was to release the money to the builder to complete the buil...

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1

My loan was sold to these idiots. First, they deducted my mortgage payment from my checking account twice. Everyone...

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1

My gmac mortgage was sold to ocwen in the middle of a loan modification gmac tried to foreclose on me after they sold...

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Everhome Mortgage and Ocwen Latest Reviews

Recent published reviews
No votes

So those who now have realized that the housing down turn was not just a lot of lousy homeowners not paying but the...

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1

No response from OCWEN/PHH.. They care nothing about the customer.

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No votes

And to finish this story for you, if you were successful like I was, they toppled another $21,000 onto my mortgage in...

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1

I can't get hold of anyone OCWEN or PHH for a simple mortgage statement.

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Everhome Mortgage and Ocwen Products and Services

Most reviewed product and services
  • Everhome Mortgage Mortgage (104 reviews)
  • Everhome Mortgage Mortgage Modification (9 reviews)
  • Everhome Mortgage Customer Care (3 reviews)
  • Ocwen Mortgage (526 reviews)
  • Ocwen Loan (210 reviews)
  • Ocwen Loan Modification (161 reviews)