PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gearbest and Everbuying as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gearbest
Everbuying

Gearbest and Everbuying Overview

Total reviews
3479
371
Company responses
0
0
Issues resolved
58
8

Gearbest was first mentioned on PissedConsumer on Mar 4, 2015 and since then this brand received 3479 reviews. It is 3108 reviews more than Everbuying received since Dec 24, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Gearbest customer support team and Everbuying customer service.

Gearbest and Everbuying Consumer Ratings

Rank
33 out of 1198 in Gadgets and Accessories category
110 out of 4576 in E-commerce category
Customer service
26 in category
72 in category
Website
35 in category
127 in category
Exchange, Refund and Cancellation Policy
21 in category
65 in category

Gearbest and Everbuying Rating Details

Customer service
3.1 (2446 reviews)
3.3 (176 reviews)
Reviewer's quote

...No live customer service Unreliable Lack of proper communication And any more problems with this company..

Henry S

...They have thousands of customers so I guess they don't mind loosing some from time to time. After hundreds of dollars spent they lost a customer. Never again Everbuying I would not recommend this site to anyone, cheap quality products, shipping is super slow and after sale service is the worst...

jc g
Website
3.6 (2313 reviews)
3.7 (163 reviews)
Reviewer's quote

Place order pay by PayPal Invoice Id: P191012009918003721FWO TRANSACTION ID: 31K59973YE5428110 I haven't recive any shipping information and when I go to your website it shows that I didn't place any orders, I would like to know what happens..

Luisangel

...first never arrived, the second lasted 2 weeks and I needed to complain a week to get my money back and got it only because of my 200 othee orders on their website. After a month the third has died too. The customer officier in charge offered me nothing and after a week of complains I have managed to have a 20$...

Ashok
Exchange, Refund and Cancellation Policy
3.2 (2292 reviews)
3.3 (156 reviews)
Reviewer's quote

...So i went to them and they were able to send me the refund right away. Gearbest was too incompetent to help me at all..

PissedConsumer1652810

"If you are looking for worry free shopping experience then look no more! Everbuying is the best shop with extremely friendly and helpful customer support. Thy are always there to answer all your questions and solve your issues. So far, I had a great experience - Highly recommended! ""The...

Miral

Gearbest and Everbuying Pros and Cons

Pros
  • Prices
  • Price
  • Customer service
  • Wide item selection
  • Low prices
  • Customer service
Cons
  • Horrible customer service
  • Customer service
  • Slow shipping
  • Poor communication
  • Bad service
  • No customer support on complains

Gearbest and Everbuying Most Positive Reviews

Top rated reviews
5

My first experience with this store. I bought mainly on Ali. I was looking for a permanent place to buy original...

5

WR03 2.4GHz 300Mbps Wireless Repeater Router WiFi Signal Booster for Home Office ( AC 100 - 240V )accessory
todo muy cor...

Gearbest and Everbuying Most Critical Reviews

Lowest rated reviews
1

Saw a review on a drone that i liked that was tied to GEARBEST looked on there site and found one that looks like a...

1

I bought a phone and paid for expedited shipping (3-5 days).

Over 2 weeks later I have still not received even a tracki...

Gearbest and Everbuying Latest Reviews

Recent published reviews

ordered from them and they provided fake tracking number. After many calls and email they finally provided the correct...

Read all 3479 reviews

I'm dinesh... when i get i ordered item

Read all 371 reviews

Gearbest and Everbuying Products and Services

Most reviewed product and services
  • Gearbest Shipping Service (792 reviews)
  • Gearbest Customer Care (479 reviews)
  • Gearbest Website (157 reviews)
  • Everbuying Website (26 reviews)
  • Everbuying Customer Care (18 reviews)
  • Everbuying Shipping Service (13 reviews)