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  • 0 ISSUES RESOLVED
  • 130 TOTAL REVIEWS
  • $18.3K CLAIMED LOSSES
  • $311 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Real tickets no hassles 2
  • Nada 2
  • Real tickets at half price 1

Customers don't like

  • Unwillingness to be fair10
  • Dishonesty10
  • Misleading8
  • Whole experience8
  • Fraud7
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Vivid Seats

Tickets
  • 19 ISSUES RESOLVED
  • 803 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $610 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Availability of tickets 4
  • Seating options 4
  • Ease of website 4
  • One of the agents was very helpful 4
  • It was easy to purchase tickets 3

Customers don't like

  • Misrepresentation of sale44
  • Customer service39
  • Refund policy33
  • Hidden fees30
  • Service28
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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