Start a new comparison
Delete
  • 0 ISSUES RESOLVED
  • 165 TOTAL REVIEWS
  • $23.1K CLAIMED LOSSES
  • $313 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Real tickets no hassles 2
  • Nada 2
  • Real tickets at half price 1
  • Good map of seating 1

Customers don't like

  • Dishonesty8
  • Misleading6
  • False advertising6
  • High service fee4
  • Fraud4
Delete

Vivid Seats

Tickets
  • 25 ISSUES RESOLVED
  • 1023 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $593 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Availability of tickets 7
  • One of the agents was very helpful 6
  • It was easy to purchase tickets 6
  • Seating options 4
  • Ease of website 4

Customers don't like

  • Customer service31
  • Misrepresentation of sale25
  • Refund policy23
  • Hidden fees17
  • Service12
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel