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Viagogo

Tickets
  • 2 ISSUES RESOLVED
  • 456 TOTAL REVIEWS
  • $94.5K CLAIMED LOSSES
  • $775 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Ease of use to buying tickets 6
  • That they had tickets we wanted 5
  • Idea of getting a ticket from them 5
  • Looked like respectable site 4
  • Easy website 4

Customers don't like

  • Customer service7
  • I have fallen into a scam6
  • Porr service and failure to keep the money back guarantee5
  • Poor service and not being able to contact company4
  • Service fee and potential abuse of young buyers3
Delete
  • 0 ISSUES RESOLVED
  • 189 TOTAL REVIEWS
  • $26.2K CLAIMED LOSSES
  • $305 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Real tickets no hassles 2
  • Nada 2
  • Real tickets at half price 1
  • Interface 1
  • Good map of seating 1

Customers don't like

  • Dishonesty9
  • Misleading8
  • Customer service8
  • False advertising6
  • Fraud5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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