PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Event Tickets Center and Viagogo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Event Tickets Center
Viagogo

Event Tickets Center and Viagogo Overview

Total reviews
223
962
Company responses
0
0
Issues resolved
2
4

Viagogo was first mentioned on PissedConsumer on Jun 26, 2012 and since then this brand received 962 reviews. It is 739 reviews more than Event Tickets Center received since Mar 22, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Event Tickets Center customer support team than with Viagogo customer service.

Event Tickets Center and Viagogo Consumer Ratings

Rank
21 out of 258 in Tickets category
20 out of 258 in Tickets category
Customer service
17 in category
No votes
Exchange, Refund and Cancellation Policy
13 in category
No votes
Website
26 in category
No votes

According to consumer ratings and reviews, Viagogo ranks 1 points higher in the Tickets category than Event Tickets Center. People gave Event Tickets Center 1.2 stars for Customer service criterion in Tickets category and it is 53 points higher than the worst rated brand in this category. Regarding Website criterion, consumers gave Event Tickets Center 1.4 stars and it is 63% greater than other in category.

Event Tickets Center and Viagogo Rating Details

Customer service
1.2 (110 reviews)
No votes
Reviewer's quote

My son and I have talked to multiple customer service agents at Event Tickets Center trying to get a full refund. They keep saying that we need documentation from The House of Blues proving that the tickets were invalid. The House of Blues said they will not provide documentation because my son was...

Winnie S

...3 customer service reps, told us the tickets would appear in our email within the hour. (12:00 pm) They did not appear. At 5:00 pm we contacted service rep...

Bradon
Exchange, Refund and Cancellation Policy
1.1 (109 reviews)
No votes
Reviewer's quote

...What I wanted was the two tickets I had ordered in section Loge 1, or a full refund. Neither was offered. My next step is to go to court, which I will do...

Ugochukwu

...Still trying to get a refund. Not happy at all..

Daveion
Website
1.4 (104 reviews)
No votes
Reviewer's quote

...They don't reveal their exuberant fees until you hit the pay button on their website and then you will pay 30 - 50% higher for the ticket. This is a totally fraudulent company. If they were honest they would let the consumer know what their fees are before committing to the transaction...

PissedConsumer1531578

Purchased 2 ticket for u2 Melbourne and they sold for 550$ when on the official website are half price and 3 days before the concert jo ticket has been received. Completely ripped off. Avoid this awful website..

Roberto V

Event Tickets Center and Viagogo Pros and Cons

Pros
  • Nada
  • Real tickets no hassles
  • Interface
  • Looked like respectable site
  • That they had tickets we wanted
  • Looked like a reputable place to buy tickets
Cons
  • Dishonesty
  • Misleading
  • Customer service
  • Customer service
  • Poor customer service
  • No phone support

Event Tickets Center and Viagogo Most Positive Reviews

Top rated reviews
5

I bought tickets to U2 in Phoenix 7 weeks in advance. The tickets were half off face value, and the fees were...

5

I need to know if I have got the right tickets as I’m in Australia but on my bank statement it’s saying USA I don’t...

Event Tickets Center and Viagogo Most Critical Reviews

Lowest rated reviews
1

I clicked on a particular bracket for a NCAA Basketball tournament however when I received the email confirmation which...

1

Viagogo is a beautiful and easy to use website. Right until you pay your hard earned money.

Right after your money was...

Event Tickets Center and Viagogo Latest Reviews

Recent published reviews

Cancel my order to my credit card

Read all 223 reviews

I have bought and paid for tickets I Micheal buble in Brisbane but I have not received the tickets or any email with an...

Read all 962 reviews

Event Tickets Center and Viagogo Products and Services

Most reviewed product and services
  • Event Tickets Center Concert Ticket (47 reviews)
  • Event Tickets Center Event Ticket (40 reviews)
  • Event Tickets Center Show Ticket (6 reviews)
  • Viagogo Shipping Service (175 reviews)
  • Viagogo Concert Ticket (114 reviews)
  • Viagogo Customer Care (105 reviews)