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  • 0 ISSUES RESOLVED
  • 171 TOTAL REVIEWS
  • $24K CLAIMED LOSSES
  • $308 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Real tickets no hassles 2
  • Nada 2
  • Real tickets at half price 1
  • Interface 1
  • Good map of seating 1

Customers don't like

  • Dishonesty8
  • Misleading6
  • False advertising6
  • High service fee4
  • Fraud4
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Viagogo

Tickets
  • 2 ISSUES RESOLVED
  • 235 TOTAL REVIEWS
  • $57.9K CLAIMED LOSSES
  • $682 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Ease of use to buying tickets 5
  • Idea of getting a ticket from them 4
  • Easy website 4
  • Looked like respectable site 3
  • That they had tickets we wanted 2

Customers don't like

  • Porr service and failure to keep the money back guarantee4
  • I have fallen into a scam4
  • Customer support preprepared answers3
  • Wrong tickets2
  • Tickets extremely overpriced2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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