PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Event Tickets Center and Ticketmaster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Event Tickets Center
Ticketmaster

Event Tickets Center and Ticketmaster Overview

Total reviews
237
368
Company responses
0
0
Issues resolved
2
3

Event Tickets Center and Ticketmaster Consumer Ratings

Rank
27 out of 203 in Tickets category
14 out of 203 in Tickets category
Customer service
18 in category
13 in category
Exchange, Refund and Cancellation Policy
19 in category
10 in category
Website
31 in category
24 in category
Price Affordability
35 in category
21 in category

Event Tickets Center and Ticketmaster Rating Details

Customer service
1.2 (118 reviews)
1.3 (152 reviews)
Reviewer's quote

...When we contract the customer service desk they would not help and said it was stated on the screen at the time of the order. Sorry but no where was $75 mentioned..

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...They always have been and their greed and total lack of customer service is appalling. I'm sure their very proud of themselves. Total pack of dirt bags..

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Exchange, Refund and Cancellation Policy
1.1 (116 reviews)
1.3 (135 reviews)
Reviewer's quote

They claim an act of god and won't refund as they couldn't predict the virus! Event tics told me to contact the seller and put the Blame on the Eagles! Shame on the Eagles and event tics. I imagine that there is more than a few people wanting a refund!Do not use them. I don't know how to contact...

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...No refund. No way to talk to anyone by phone. Can't email them...

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Website
1.4 (111 reviews)
1.5 (144 reviews)
Reviewer's quote

..."market fluctuations" and told me to try to sell it on third party website. They've since ignored my follow up emails. I am now trying to get a refund through my credit card...

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Even thought the season has been cancelled, the TicketMaster website still indicates that the game has been postponed. Clearly the game was cancelled and will not be replayed. Is there any way to get a refund on these tickets? The website information is very confusing, not to mention extremely...

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Price Affordability
1.2 (102 reviews)
1.6 (126 reviews)
Reviewer's quote

...And today, the day before the concert, I can still buy tickets at very cheap prices. So it is not as if there’s a shortage of tickets and this was a market clearing price. Scalpers provide a legitimate function in those cases...

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Anyone who is a swifter will know that after being on International hold for 3hrs in a virtual queue, she finds out Ticketmaster have bumped the prices through the roof and the tickets are now too expensive. Excuse me??? That doesn’t include all the *** that buy tickets with absolutely zero...

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Event Tickets Center and Ticketmaster Pros and Cons

Pros
  • Nada
  • Real tickets no hassles
  • Interface
  • Convenience of purchasing
  • No pros to doing business with ticketmaster
  • Going to concerts and having access to map view of tickets
Cons
  • Dishonesty
  • Misleading
  • Being ripped off
  • Customer service
  • Poor or limited customer service
  • Not taking responsibility

Event Tickets Center and Ticketmaster Most Positive Reviews

Top rated reviews
5

I bought tickets to U2 in Phoenix 7 weeks in advance. The tickets were half off face value, and the fees were...

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5

Purchased Country Mega ticket in January (2015) for my daughter’s birthday. Ticketmaster collected my funds for the...

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5

I was so nervous when I read these reviews after ordering VIP tix for Train, The Fray, and Matt Nathanson at PNC Bank Ar...

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5

Hi,
My name is YANG SHU YAN and I am from China, and I have a big problem.
I'm afraid that the security information of my...

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Event Tickets Center and Ticketmaster Most Critical Reviews

Lowest rated reviews
1

I clicked on a particular bracket for a NCAA Basketball tournament however when I received the email confirmation which...

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1

I called to ask about a refund and was promptly hung up on when I asked for a supervisor. I call back and get...

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1

I browsed broward center for the performing arts to purchase lion king tixs. They have a link w broward center etc in f...

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1

My wife was purchasing a ticket for the Seattle Seahawks/Green Bay Packers game and faced deceptive marketing.
• On th...

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Event Tickets Center and Ticketmaster Latest Reviews

Recent published reviews
No votes

The Korn concert got cancelled and I was suppose to get $215.68 refunded and I only received $101.30.

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1

I am in a wheelchair and 87 years old and the show was canceled and I will not live more than a few months and cannot wa...

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1.2

I bought tickets for a concert and unfortunately, it was rescheduled and I won't be able to attend and now we can't get...

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5

We decided because of covid the rodeo association has not decided if they are going to proceed so no tics available yet...

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Event Tickets Center and Ticketmaster Products and Services

Most reviewed product and services
  • Event Tickets Center Concert Ticket (48 reviews)
  • Event Tickets Center Event Ticket (41 reviews)
  • Event Tickets Center Customer Care (6 reviews)
  • Ticketmaster Concert Ticket (59 reviews)
  • Ticketmaster Customer Care (30 reviews)
  • Ticketmaster Event Ticket (21 reviews)