PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about StubHub and Event Tickets Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

StubHub
Event Tickets Center

StubHub and Event Tickets Center Overview

Total reviews
144
236
Company responses
0
0
Issues resolved
2
2

StubHub and Event Tickets Center Consumer Ratings

Rank
15 out of 203 in Tickets category
27 out of 203 in Tickets category
Customer service
15 in category
18 in category
Website
12 in category
31 in category
Price Affordability
15 in category
35 in category
Product or Service Quality
21 in category
20 in category

StubHub and Event Tickets Center Rating Details

Customer service
1.3 (83 reviews)
1.2 (118 reviews)
Reviewer's quote

...We understand that this is a challenging time and our award-winning customer service is on standby to help with any issues or concerns. Visit our FAQ for more details. Thank you for being a StubHub customer...

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...When we contract the customer service desk they would not help and said it was stated on the screen at the time of the order. Sorry but no where was $75 mentioned..

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Website
1.9 (82 reviews)
1.4 (111 reviews)
Reviewer's quote

So I've been calling and checking on website (STUB HUB) To get my money back, and they are telling me I can not get a refund that they are waiting for an event coordinator to get back with them to get a new date that my tickets are still good. Okay that maybe BUT THEY OBVIOUSLY forgot there is a...

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..."market fluctuations" and told me to try to sell it on third party website. They've since ignored my follow up emails. I am now trying to get a refund through my credit card...

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Price Affordability
1.8 (78 reviews)
1.2 (102 reviews)
Reviewer's quote

...1 stipulate that you cannot resell ticket at a higher price than its value unless approved by the producer. I purchased 2 tickets for a show at 68 usd that is suppose to be sold 43. 25 CAD so around 30 something usd...

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...And today, the day before the concert, I can still buy tickets at very cheap prices. So it is not as if there’s a shortage of tickets and this was a market clearing price. Scalpers provide a legitimate function in those cases...

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Product or Service Quality
1.2 (78 reviews)
1.2 (88 reviews)
Reviewer's quote

...Be very careful if you use their service. They want to give refunds back using credit. Whereas ticket Master will give your cash back if an event cancel with the quickness...

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...Your web site showed these tickets to cost $71 each plus $22 service fees. The Loge 12 tickets were shown to cost $37. When I complained about the tickets, I was told there was nothing the sales rep could do...

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StubHub and Event Tickets Center Pros and Cons

Pros
  • Phone staff
  • Instant downloaded tix
  • Concept of stubhub
  • Nada
  • Real tickets no hassles
  • Interface
Cons
  • Customer service
  • Not resolving issue
  • Stub hub accepted no responsibility for issue
  • Dishonesty
  • Misleading
  • Being ripped off

StubHub and Event Tickets Center Most Positive Reviews

Top rated reviews
5

My u2 concert was cancelled sept 16 2017 it is now sept 27th and still no refund. Not to mention made me fork out money...

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5

I bought tickets to U2 in Phoenix 7 weeks in advance. The tickets were half off face value, and the fees were...

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5

Ordered my tickets through StubHub and received them ahead of time.
The show is in 60 days in LA, hopefully all will proc...

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5

I was so nervous when I read these reviews after ordering VIP tix for Train, The Fray, and Matt Nathanson at PNC Bank Ar...

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StubHub and Event Tickets Center Most Critical Reviews

Lowest rated reviews
1

WARNING SELLERS!!! CHECK YOUR STUBHUB INVENTORY EVERYDAY EVEN THOUGH YOU PAY STUBHUB TO DO THAT JOB FOR YOU. Stubhub Rul...

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1

I clicked on a particular bracket for a NCAA Basketball tournament however when I received the email confirmation which...

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1

The $500 Christmas Giveaway is a scam they never actually give away the $500 everyday watch there twitter and you'll...

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1

I browsed broward center for the performing arts to purchase lion king tixs. They have a link w broward center etc in f...

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StubHub and Event Tickets Center Latest Reviews

Recent published reviews
1.6

received an e-mail from all the groups in The Stadium Tour, def leppard, motley crew, etc ~ which stated that we WOULD...

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1.2

I bought tickets for a concert and unfortunately, it was rescheduled and I won't be able to attend and now we can't get...

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1.1

So Stubhub has decided, Sukhinder Cassidy the President, to keep your money for cancelled events due to Covid 19. That...

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No votes

Do Not Use this company!! I bought tickets to see The Lion King and the performance was cancelled. Email said I would...

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StubHub and Event Tickets Center Products and Services

Most reviewed product and services
  • Stubhub Customer Care (18 reviews)
  • Stubhub Concert Ticket (14 reviews)
  • Stubhub Account (5 reviews)
  • Event Tickets Center Concert Ticket (48 reviews)
  • Event Tickets Center Event Ticket (41 reviews)
  • Event Tickets Center Customer Care (6 reviews)