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  • 0 ISSUES RESOLVED
  • 159 TOTAL REVIEWS
  • $22.3K CLAIMED LOSSES
  • $310 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Real tickets no hassles 2
  • Nada 2
  • Good map of seating 1
  • Real tickets at half price 1

Customers don't like

  • Dishonesty8
  • False advertising6
  • Misleading6
  • Fraud4
  • High service fee4
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StubHub

Tickets
  • 0 ISSUES RESOLVED
  • 62 TOTAL REVIEWS
  • $24.9K CLAIMED LOSSES
  • $733 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Phone staff 2
  • Brand and reach 1
  • Customer service responded quickly 1
  • Concept of stubhub 1

Customers don't like

  • Lack of transparency2
  • Customer service2
  • Issue not addressed in timely manner1
  • Very unhappy1
  • Seller fraud1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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