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  • 0 ISSUES RESOLVED
  • 186 TOTAL REVIEWS
  • $25.8K CLAIMED LOSSES
  • $304 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Real tickets no hassles 2
  • Nada 2
  • Real tickets at half price 1
  • Interface 1
  • Good map of seating 1

Customers don't like

  • Dishonesty9
  • Misleading8
  • Customer service8
  • False advertising6
  • Fraud5
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StubHub

Tickets
  • 0 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $34.6K CLAIMED LOSSES
  • $751 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Phone staff 2
  • Instant downloaded tix 1
  • Customer service responded quickly 1
  • Concept of stubhub 1
  • Brand and reach 1

Customers don't like

  • Customer service5
  • Not getting a refund for the bait and switch ticket i purchased2
  • Lack of transparency2
  • And all the time and money spent2
  • Very unhappy1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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