PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Event Tickets Center and StubHub as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Event Tickets Center
StubHub

Event Tickets Center and StubHub Overview

Total reviews
234
138
Company responses
0
0
Issues resolved
2
2

Event Tickets Center and StubHub Consumer Ratings

Rank
24 out of 202 in Tickets category
13 out of 202 in Tickets category
Customer service
20 in category
15 in category
Exchange, Refund and Cancellation Policy
18 in category
9 in category
Website
29 in category
11 in category
Price Affordability
34 in category
14 in category

Event Tickets Center and StubHub Rating Details

Customer service
1.2 (117 reviews)
1.3 (77 reviews)
Reviewer's quote

...When we contract the customer service desk they would not help and said it was stated on the screen at the time of the order. Sorry but no where was $75 mentioned..

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...I would like to suggest that your customer service number was easier to find on your app so this doesnt happen. Thank you for prompt good service Patty Blackmon..

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Exchange, Refund and Cancellation Policy
1.1 (115 reviews)
1.3 (70 reviews)
Reviewer's quote

They claim an act of god and won't refund as they couldn't predict the virus! Event tics told me to contact the seller and put the Blame on the Eagles! Shame on the Eagles and event tics. I imagine that there is more than a few people wanting a refund!Do not use them. I don't know how to contact...

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Your telling me 120 days for refund !!!! You going to pay me back with interest that I'm paying every month your holding my money??? What's disturbing is that your making money on my money for something I don't have..

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Website
1.4 (110 reviews)
1.9 (76 reviews)
Reviewer's quote

..."market fluctuations" and told me to try to sell it on third party website. They've since ignored my follow up emails. I am now trying to get a refund through my credit card...

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I have tried to contact Mary in UK about the sale of tickets but cannot get through on telephone numbers that I have found on the website What telephone number can I ring on UK..

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Price Affordability
1.2 (101 reviews)
1.8 (73 reviews)
Reviewer's quote

...And today, the day before the concert, I can still buy tickets at very cheap prices. So it is not as if there’s a shortage of tickets and this was a market clearing price. Scalpers provide a legitimate function in those cases...

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...1 stipulate that you cannot resell ticket at a higher price than its value unless approved by the producer. I purchased 2 tickets for a show at 68 usd that is suppose to be sold 43. 25 CAD so around 30 something usd...

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Event Tickets Center and StubHub Pros and Cons

Pros
  • Nada
  • Real tickets no hassles
  • Interface
  • Phone staff
  • Concept of stubhub
  • Instant downloaded tix
Cons
  • Dishonesty
  • Misleading
  • Being ripped off
  • Customer service
  • Not resolving issue
  • Seller fraud

Event Tickets Center and StubHub Most Positive Reviews

Top rated reviews
5

I bought tickets to U2 in Phoenix 7 weeks in advance. The tickets were half off face value, and the fees were...

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5

My u2 concert was cancelled sept 16 2017 it is now sept 27th and still no refund. Not to mention made me fork out money...

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5

I was so nervous when I read these reviews after ordering VIP tix for Train, The Fray, and Matt Nathanson at PNC Bank Ar...

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5

Ordered my tickets through StubHub and received them ahead of time.
The show is in 60 days in LA, hopefully all will proc...

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Event Tickets Center and StubHub Most Critical Reviews

Lowest rated reviews
1

I clicked on a particular bracket for a NCAA Basketball tournament however when I received the email confirmation which...

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1

WARNING SELLERS!!! CHECK YOUR STUBHUB INVENTORY EVERYDAY EVEN THOUGH YOU PAY STUBHUB TO DO THAT JOB FOR YOU. Stubhub Rul...

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1

I browsed broward center for the performing arts to purchase lion king tixs. They have a link w broward center etc in f...

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1

The $500 Christmas Giveaway is a scam they never actually give away the $500 everyday watch there twitter and you'll...

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Event Tickets Center and StubHub Latest Reviews

Recent published reviews
No votes

I never joined any Pissed Costumer account. Looks like the lady on your end apparently signed me up for whatever this is...

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No votes

I bought tickets from StubHub for a baseball game in April, 2020. When the game was cancelled I was informed by StubHub...

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1

you need to help out with this, my phone # is 215-651-1755

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1

I sold tickets to a concert through stubhub. After the sale was completed Stubhub "changed the rules" and refused to...

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Event Tickets Center and StubHub Products and Services

Most reviewed product and services
  • Event Tickets Center Concert Ticket (48 reviews)
  • Event Tickets Center Event Ticket (41 reviews)
  • Event Tickets Center Show Ticket (6 reviews)
  • Stubhub Customer Care (18 reviews)
  • Stubhub Concert Ticket (13 reviews)
  • Stubhub Show Ticket (5 reviews)