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EVA AIR

Transport
  • 1 ISSUES RESOLVED
  • 19 TOTAL REVIEWS
  • $4.7K CLAIMED LOSSES
  • $782 AVERAGE LOSS
1.8
Customer service
Staff
Number of Destinations
Website
Exchange, Refund and Cancellation Policy
  • Better meals than china airlines 1
  • No charge headphones 1
  • Personal entertainment system 1

Customers don't like

  • Arguing with middle management1
  • As in flight service is not up to standard1
  • Credit card matching policy1
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Us Airways

Transport
  • 1 ISSUES RESOLVED
  • 466 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Staff
Number of Destinations
Website
Exchange, Refund and Cancellation Policy
  • Flight schedule 3
  • Hourly shuttles 2
  • Some personal interactions 1

Customers don't like

  • Misinformation5
  • Length of time on hold2
  • Rescheduling2
  • Rude staff2
  • Service2

Products by Us Airways

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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