EVA AIR vs Us Airways

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EVA AIR

Transport
  • 1 ISSUES RESOLVED
  • 16 TOTAL REVIEWS
  • $4.5K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.0
Customer service
Staff
Number of Destinations
Website
  • Better meals than china airlines 1
  • No charge headphones 1
  • Personal entertainment system 1

Customers don't like

  • As in flight service is not up to standard2
  • Arguing with middle management1
  • Zero acknowledgement of my star alliance status1
  • Misleading website1

Products by EVA AIR

No items

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Us Airways

Transport
  • 1 ISSUES RESOLVED
  • 466 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Staff
Number of Destinations
Website
  • Flight schedule 3
  • Hourly shuttles 2
  • Some personal interactions 1

Customers don't like

  • Misinformation5
  • Length of time on hold5
  • Customer service4
  • Service4
  • Rude staff4

Products by Us Airways

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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