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EVA AIR

Transport
  • 1 ISSUES RESOLVED
  • 17 TOTAL REVIEWS
  • $4.5K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.0
Staff
Customer service
Number of Destinations
Website
Exchange, Refund and Cancellation Policy
  • Better meals than china airlines 1
  • No charge headphones 1
  • Personal entertainment system 1

Customers don't like

  • As in flight service is not up to standard2
  • Arguing with middle management1
  • Zero acknowledgement of my star alliance status1
  • Misleading website1

Products by EVA AIR

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Spirit Airlines

Transport
  • 4 ISSUES RESOLVED
  • 440 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $831 AVERAGE LOSS
1.5
Staff
Customer service
Number of Destinations
Website
Exchange, Refund and Cancellation Policy
  • All other experiences prior to this flight 3
  • Plane did not crash 2
  • Big seats 1
  • Flight attendants are always very nice 1
  • Cheap flight 1

Customers don't like

  • Horrible customer service8
  • Poor customer service7
  • Carry-on charge6
  • Unprofessional staff6
  • Refuse to refund6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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