EVA AIR vs Megabus

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EVA AIR

Transport
  • 1 ISSUES RESOLVED
  • 16 TOTAL REVIEWS
  • $4.5K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.0
Staff
Customer service
Number of Destinations
Website
  • Better meals than china airlines 1
  • No charge headphones 1
  • Personal entertainment system 1

Customers don't like

  • As in flight service is not up to standard2
  • Arguing with middle management1
  • Zero acknowledgement of my star alliance status1
  • Misleading website1

Products by EVA AIR

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Megabus

Transport
  • 3 ISSUES RESOLVED
  • 994 TOTAL REVIEWS
  • $77.5K CLAIMED LOSSES
  • $258 AVERAGE LOSS
1.9
Staff
Customer service
Number of Destinations
Website
  • Price 13
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Prices 3
  • Safe driving 3

Customers don't like

  • Poor customer service23
  • Refund policy17
  • Late bus10
  • Terrible customer service10
  • Customer service8

Products by Megabus

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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