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EVA AIR

Transport
  • 1 ISSUES RESOLVED
  • 27 TOTAL REVIEWS
  • $4.9K CLAIMED LOSSES
  • $699 AVERAGE LOSS
1.8
Customer service
Staff
Number of Destinations
Website
Exchange, Refund and Cancellation Policy
  • Personal entertainment system 1
  • No charge headphones 1
  • Better meals than china airlines 1

Customers don't like

  • Customer service1
  • Credit card matching policy1
  • As in flight service is not up to standard1
  • Arguing with middle management1
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Megabus

Transport
  • 4 ISSUES RESOLVED
  • 1807 TOTAL REVIEWS
  • $88.3K CLAIMED LOSSES
  • $264 AVERAGE LOSS
2.0
Customer service
Staff
Number of Destinations
Website
Exchange, Refund and Cancellation Policy
  • Price 15
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Safe driving 4
  • Prices 3

Customers don't like

  • Poor customer service43
  • Refund policy10
  • Late bus5
  • Rude driver4
  • Poor and rude customer care service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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