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Europcar

Rentals
  • 1 ISSUES RESOLVED
  • 363 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $813 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Car 4
  • Good selection of vehicles 2
  • Price 2
  • Quick at airport 2
  • Vehicles in good condition 2

Customers don't like

  • Customer service4
  • Deceitful practice3
  • Deceitful practice and overcharging3
  • Deceitful practice no response3
  • Overcharged me for petrol3
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Zipcar

Rentals
  • 0 ISSUES RESOLVED
  • 16 TOTAL REVIEWS
  • $2.4K CLAIMED LOSSES
  • $402 AVERAGE LOSS
2.3
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Car variety 1
  • Close to pubic transportation 1
  • Convenience 1

Customers don't like

  • Poor customer service2
  • How unprofessional the representative was1
  • Immature cancellation of my membership1
  • No response to emails1
  • Unwillingness to assist the police investigation1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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