Europcar vs Zipcar

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Europcar

Rentals
  • 1 ISSUES RESOLVED
  • 357 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $825 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Car 4
  • Good selection of vehicles 2
  • Price 2
  • Quick at airport 2
  • Vehicles in good condition 2

Customers don't like

  • Customer service8
  • Additional charges6
  • Criminals6
  • Scammed6
  • Damage overcharge5

Products by Europcar

No items

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Zipcar

Rentals
  • 0 ISSUES RESOLVED
  • 12 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $458 AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Car variety 1
  • Close to pubic transportation 1
  • Convenience 1

Customers don't like

  • How unprofessional the representative was3
  • None of representatives know the right solution to the problem3
  • No response to emails2
  • Poor customer service1
  • Unwillingness to assist the police investigation1

Products by Zipcar

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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