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Europcar

Rentals
  • 1 ISSUES RESOLVED
  • 363 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $813 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Location
  • Car 4
  • Good selection of vehicles 2
  • Price 2
  • Quick at airport 2
  • Vehicles in good condition 2

Customers don't like

  • Customer service4
  • Deceitful practice3
  • Deceitful practice and overcharging3
  • Deceitful practice no response3
  • Overcharged me for petrol3
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Hertz

Rentals
  • 3 ISSUES RESOLVED
  • 614 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $476 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Location
  • Cleanliness of vehicle 5
  • At the moment not much 4
  • Pathetic 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Overcharged4
  • Customer service4
  • Incorrect bill3
  • Poor customer service3
  • Lied about returning policy and no reply to complaint3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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