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Europcar

Rentals
  • 1 ISSUES RESOLVED
  • 361 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $816 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Location
  • Car 4
  • Good selection of vehicles 2
  • Price 2
  • Quick at airport 2
  • Vehicles in good condition 2

Customers don't like

  • Customer service8
  • Scammed7
  • Additional charges6
  • Criminals6
  • Damage overcharge5
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Hertz

Rentals
  • 3 ISSUES RESOLVED
  • 603 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $482 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Location
  • Cleanliness of vehicle 5
  • At the moment not much 4
  • Pathetic 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Customer service10
  • Bad customer service7
  • Overcharged7
  • Awful customer service6
  • Overcharging customer5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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