PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Green Motion and Europcar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Green Motion
Europcar

Green Motion and Europcar Overview

Total reviews
424
403
Company responses
0
0
Issues resolved
4
2

Green Motion was first mentioned on PissedConsumer on Jun 24, 2012 and since then this brand received 424 reviews. It is 21 reviews more than Europcar received since Sep 20, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Green Motion customer support team and Europcar customer service.

Green Motion and Europcar Consumer Ratings

Rank
104 out of 725 in Rentals category
90 out of 725 in Rentals category
Customer service
No votes
77 in category
Location
No votes
52 in category
Billing Practices
No votes
63 in category

According to consumer ratings and reviews, Europcar ranks 14 points higher in the Rentals category than Green Motion.

Green Motion and Europcar Rating Details

Customer service
No votes
1.1 (101 reviews)
Reviewer's quote

...Customer service personnel who receive rentals are unaware of the company procedures or schedules for shuttles..

PissedConsumer1344682

...When I called their customer service to dispute this charge I was told to call another number which does not work. When I finally reached a person they refused to help..

Simon R
Location
No votes
2.3 (69 reviews)
Reviewer's quote

I will expand on this below, and I have attached a number of documents:- - a photo my partner took of the rental location - a scan of the Economybookings rental voucher (incl. terms and conditions) - a scan of the Greenmotion terms and condition for Poland rentals - a scan of the actual Rental...

PissedConsumer1198588

There was no offer to bring the vehicle to us at a convenient location, and no opportunity to inspect the vehicle for existing damage prior to signing the paperwork. The five of us, dragging and carrying all of our luggage, had to walk clear to the far end of the parking garage before we finally...

Charles L
Billing Practices
No votes
1.1 (57 reviews)
Reviewer's quote

This place is an absolute scam and has exceedingly corrupt business practices. I believe they should drop all of the supposed charges for the tolls. I also believe my boyfriend should be fully refunded for the money he spent renting the car, unless it’s in their terms and conditions that they are...

Jessica M

...Now I'm back home this is months later they are BILLING ME FOR DAMAGES,I was never in an accident. When we opened up the hood of the car there was NO CLUTCH FLUID. THIS WAS DUE TO LACK OF MAINTENANCE ON THEIR SIDE..

Michelangelo C

Green Motion and Europcar Pros and Cons

Pros
  • Car ok
  • Nil
  • Car
  • Car
  • Price
  • Car is ok
Cons
  • Customer service
  • Unprofessional staff
  • Being cheated
  • Customer service
  • Overcharged me for petrol
  • Deceitful practice and overcharging

Green Motion and Europcar Most Positive Reviews

Top rated reviews
5

I hired a car from Green Motion Manchester airport on Christmas day 2015. I got a free upgrade and the car had only ver...

5

The receptionist was very unhelpful.
We checked at the office the day before collection and were shown the vehicle we'd...

Green Motion and Europcar Most Critical Reviews

Lowest rated reviews
1

I am renting cars on a weekly basis. These guys are just trying to make money by making you pay for damages you didn't i...

1

I have rented a car on the 9th of October and returned it on the 11th of October from Beirut, Lebanon airport.

The Com...

Green Motion and Europcar Latest Reviews

Recent published reviews
1

Hi.
I was reluctant to give them even one star. My advise to everyone who wants.. sorry considers using this company plea...

Read all 424 reviews
1

Sent from my iPad
Begin forwarded message:
From: Kate Miano
Date: January 9, 2020 at 2:34:36 PM EST
To: CustomerServiceFran...

Read all 403 reviews

Green Motion and Europcar Products and Services

Most reviewed product and services
  • Green Motion Car Rental (518 reviews)
  • Green Motion Customer Care (40 reviews)
  • Green Motion Car Rental Booking (36 reviews)
  • Europcar Car Rental (229 reviews)
  • Europcar Customer Care (10 reviews)
  • Europcar Volkswagen Car Rental (3 reviews)