PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Europcar and Green Motion as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Europcar
Green Motion

Europcar and Green Motion Overview

Total reviews 406 171
Company responses 0 0
Issues resolved 2 1

Europcar and Green Motion Consumer Ratings

Rank
98 out of 394 in Rentals category
126 out of 394 in Rentals category
Customer service
85 in category
84 in category
Product or Service Quality
81 in category
90 in category
Website
88 in category
99 in category
Diversity of Products or Services
84 in category
99 in category

Europcar and Green Motion Rating Details

Customer service
1.1 (102 reviews)
1.1 (65 reviews)
Reviewer's quote

...When I called their customer service to dispute this charge I was told to call another number which does not work. When I finally reached a person they refused to help..

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...Customer service personnel who receive rentals are unaware of the company procedures or schedules for shuttles..

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Product or Service Quality
1.3 (93 reviews)
1.2 (59 reviews)
Reviewer's quote

...Will not deal with Europcar again the future nor recommend their service to others..

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...I rent cars every month, and this is by far the most unprofessional service I’ve seen..

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Website
1.8 (77 reviews)
1.7 (56 reviews)
Reviewer's quote

I find it highly suspicious that they have mostly great reviews on their own website (with claims of unbiased reviews), yet every other website gives them abysmal ratings. I can't even review on their website as they "randomly" select customers to write reviews. So I'll just write my negative...

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...Our first time renting a car, booked through Ryanair website. 2 days hire. Arrived at aprox 9...

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Diversity of Products or Services
1.7 (75 reviews)
1.4 (53 reviews)
Reviewer's quote

When I arrived at the Calgary airport, I went immediately to the car rental services desk and was told to go down one floor to the pillars across from gate 1 and there would be a shuttle phone. I didn't locate the phone so I phoned 403-299-1201 from my cell phone 4 times as I was receiving a...

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Green Motion charge me an excessive amount of money for a tiny damage that I did not do but that was small enough for them to hide and for me not to notice.Be extremely careful before you enter into any business with them.

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Europcar and Green Motion Pros and Cons

Pros
  • Car
  • Price
  • Car is ok
  • Life before i came across green motion
  • Car ok
  • Shuttle bus service
Cons
  • Customer service
  • Overcharged me for petrol
  • Deceitful practice and overcharging
  • Customer service
  • Unfair return charge
  • Staff not helpful resolving issue

Europcar and Green Motion Most Positive Reviews

Top rated reviews
5

The receptionist was very unhelpful.
We checked at the office the day before collection and were shown the vehicle we'd...

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No votes
4

Rented vehicle for a month on-line thought their agent, Olivaris Interrent. On pick up in Lisbon, informed that I had to...

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No votes

Europcar and Green Motion Most Critical Reviews

Lowest rated reviews
1

I have rented a car on the 9th of October and returned it on the 11th of October from Beirut, Lebanon airport.

The Com...

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1

I am renting cars on a weekly basis. These guys are just trying to make money by making you pay for damages you didn't i...

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1

Worst service ever.

Arrival
On August 15 we arrived on Bali airport only to find no one was there waiting for us. All t...

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1

Hundreds of people have been cheated of this company. I do not understand how it is possible for this company to survive...

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Europcar and Green Motion Latest Reviews

Recent published reviews
2

Europcar took TWO YEARS to notify me of a missed payment when returning a vehicle to one of their rental depots in...

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1

Green Motion charge me an excessive amount of money for a tiny damage that I did not do but that was small enough for th...

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No votes

Vehcile DN19 BTE this car is a courtesy car on behalf of motabitity. I have been authourised to park on the courtyard at...

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2

I booked for 8 days. Arrived 545-6pm to get the car and was told everything is ok check the car the following day when...

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Europcar and Green Motion Products and Services

Most reviewed product and services
  • Europcar Car Rental (229 reviews)
  • Europcar Customer Care (10 reviews)
  • Europcar Volkswagen Car Rental (3 reviews)
  • Green Motion Car Rental (357 reviews)
  • Green Motion Car Rental Booking (28 reviews)
  • Green Motion Customer Care (21 reviews)