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Etsy

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 486 TOTAL REVIEWS
  • $37.4K CLAIMED LOSSES
  • $456 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • I feel taken advantage of 10
  • Products until now 5
  • Some good sellers 4
  • Many sellers 4
  • Etsy when it cared about customers - pre ipo 3

Customers don't like

  • Customer service25
  • Did not fix problem8
  • Seller closed my case with no resolve3
  • No response from seller3
  • Failure to honor their policies3
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Tradesy

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 697 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $852 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Designer items for sale 16
  • Ease of selling 12
  • Design of the site 7
  • Website design 5
  • Website and mobile site 4

Customers don't like

  • Customer service35
  • Lack of customer service10
  • Policies and procedures9
  • Poor communication8
  • How sellers treated8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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