PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Etsy and Tradesy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Etsy
Tradesy

Etsy and Tradesy Overview

Total reviews
697
1017
Company responses
0
0
Issues resolved
3
7

Tradesy was first mentioned on PissedConsumer on Sep 1, 2013 and since then this brand received 1017 reviews. It is 320 reviews more than Etsy received since Mar 3, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Tradesy customer support team than with Etsy customer service.

Etsy and Tradesy Consumer Ratings

Rank
80 out of 470 in Auctions and Marketplaces category
396 out of 2469 in Footwear and Clothing category
Customer service
75 in category
243 in category
Website
76 in category
331 in category
Exchange, Refund and Cancellation Policy
47 in category
228 in category

Etsy and Tradesy Rating Details

Customer service
1.3 (251 reviews)
1.5 (436 reviews)
Reviewer's quote

...They simply told me that I do not meet their customer service expectations. They have withheld my money, I cannot make a backup copy of my groceries, nor of my invoices, articles, clients, reviews ..

Maria M

this manager was not helpful at all but to only tell me their ruteen to convince the customer to go along. i wont fully blame the customer support, in most cases they have been very helpful and very nice, but in a situation where you feel uncomfortable and concerning safety, i felt they should of...

elle
Website
2.1 (224 reviews)
2.3 (386 reviews)
Reviewer's quote

...Your website is so complicated I can’t reach your customer service and your website is very confusing. I kept googling til I found this..

PissedConsumer1698457

At first I was drawn to Tradesy because of the nice, clean looking website and they had a return policy that was very fair to sellers. So I started selling on Tradesy and at first it was fine but after a couple of months they started holding money from each sale longer and longer and taking...

Constance H
Exchange, Refund and Cancellation Policy
1.6 (202 reviews)
1.6 (382 reviews)
Reviewer's quote

Your seller did not have the item I purchased and has not responded to any of my emails pertaining to my full refund. I have contacted the seller every day since the first time we communicated to no avail. I would like for someone to intervene on my behalf...

Lorina J

Tradesy commission fee is 23% for seller and give store credit for buyer only. They force buyer have to buy back on their market place. I have sold brand new watch on their site and they hold my money for 21 days. The customer returned my watch after 20 and sent to Tradesy. They told me that I sold...

Nha N

Etsy and Tradesy Pros and Cons

Pros
  • I feel taken advantage of
  • Products until now
  • Some good sellers
  • Designer items for sale
  • Ease of selling
  • Design of the site
Cons
  • Customer service
  • Did not fix problem
  • Poor seller tools and no phone number to the dispute team
  • Customer service
  • Policies and procedures
  • Lack of customer service

Etsy and Tradesy Most Positive Reviews

Top rated reviews
5

I have ordered a galaxy s3 phone case, retro sunglasses, tobacco pipe, and a sticker for my car. All from different...

5

TRADESY is awesome! I love the way the website looks and it's so easy to use. As a buyer, I've bought and returned...

Etsy and Tradesy Most Critical Reviews

Lowest rated reviews
1

Through various screen/store names I have been there from the beginning and I have watched the website decline from a ha...

1

First, if the item does not fit, they give you store credit - not a refund. Second, the seller can take an indefinite...

Etsy and Tradesy Latest Reviews

Recent published reviews

My jewelry changed color an broke I want a refund for my 14 kt gold over lay 4 inches Earrings

Read all 697 reviews
1

Very bad the control recepcion the package for yours orders.

Read all 1017 reviews

Etsy and Tradesy Products and Services

Most reviewed product and services
  • Etsy Shipping Service (97 reviews)
  • Etsy Customer Care (81 reviews)
  • Etsy Account (61 reviews)
  • Tradesy Customer Care (128 reviews)
  • Tradesy Marketplace (80 reviews)
  • Tradesy Account (74 reviews)