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Etsy

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 312 TOTAL REVIEWS
  • $33.6K CLAIMED LOSSES
  • $534 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • I feel taken advantage of 9
  • Many sellers 4
  • Etsy did call me after i requested a call 3
  • Some good sellers 3
  • Products until now 3

Customers don't like

  • Customer service13
  • Did not fix problem12
  • Bad customer service5
  • No response from seller4
  • No shipping by seller4
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Tradesy

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 510 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $982 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Designer items for sale 15
  • Ease of selling 12
  • Design of the site 7
  • Website design 4
  • User friendly website 3

Customers don't like

  • Customer service24
  • Policies and procedures21
  • How sellers are treated15
  • Lack of customer service15
  • How sellers treated12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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