PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Etsy and Tradesy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Etsy
Tradesy

Etsy and Tradesy Overview

Total reviews 1689 1073
Company responses 0 0
Issues resolved 12 7

Etsy and Tradesy Consumer Ratings

Rank
89 out of 318 in Auctions and Marketplaces category
458 out of 2104 in Footwear and Clothing category
Customer service
87 in category
283 in category
Website
76 in category
385 in category
Exchange, Refund and Cancellation Policy
50 in category
287 in category
Product or Service Quality
69 in category
354 in category

Etsy and Tradesy Rating Details

Customer service
1.3 (555 reviews)
1.5 (461 reviews)
Reviewer's quote

...How can we have a good customer service if I cannot answer the emails!!!! Really pissed. They want us to have a good customer service and THEIR customer service is ZERO!!!..

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...No one has reached out to me from the Tradesy company! Im very disappointed with the Lack of Customer Service and cooperation concerning this process!..

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Website
2 (482 reviews)
2.3 (403 reviews)
Reviewer's quote

Is only a recording telling you to go to the website. There are no physical people to talk to when you have a serious problem. Like updating your email causing you to lose connection between your shop and regular account and not being able to update or change anything in the shop..

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At first I was drawn to Tradesy because of the nice, clean looking website and they had a return policy that was very fair to sellers. So I started selling on Tradesy and at first it was fine but after a couple of months they started holding money from each sale longer and longer and taking...

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Exchange, Refund and Cancellation Policy
1.6 (428 reviews)
1.6 (399 reviews)
Reviewer's quote

The vanity mirror doesnt come with light bulbs and I would like a refund immediately otherwise the police would be involved and I will be taking you guys to court..

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...Refund should be coming soon..

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Product or Service Quality
1.8 (419 reviews)
1.8 (379 reviews)
Reviewer's quote

...High quality. The mask was Delivered to the wrong address. It went to a Neighbors house and I was not aware for a number of days...

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I needed assistance to update a listing and the customer service representative got back to me right away..

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Etsy and Tradesy Pros and Cons

Pros
  • I feel taken advantage of
  • There are no pros
  • Products until now
  • Designer items for sale
  • Ease of selling
  • Design of the site
Cons
  • Customer service
  • Did not fix problem
  • No customer service
  • Customer service
  • Policies and procedures
  • Lack of customer service

Etsy and Tradesy Most Positive Reviews

Top rated reviews
5

I have ordered a galaxy s3 phone case, retro sunglasses, tobacco pipe, and a sticker for my car. All from different...

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5

TRADESY is awesome! I love the way the website looks and it's so easy to use. As a buyer, I've bought and returned...

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5

I am an etsy buyer and i bought an item from kasablanka shop.Twice happened that i contacted the seller to reserve the...

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5

I have been reading the complaints regarding Tradesy, as well as complaints from buyers and sellers buying and selling r...

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Etsy and Tradesy Most Critical Reviews

Lowest rated reviews
1

Through various screen/store names I have been there from the beginning and I have watched the website decline from a ha...

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1

First, if the item does not fit, they give you store credit - not a refund. Second, the seller can take an indefinite...

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1

Please this is a warning to all etsy shoppers gettingittwisted is nila clark she has opened up a new shop and pretty...

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1

I ordered a LV for over $1300.00. Upon receiving the bag I knew instantly it was a fake. I sent it back and was assured...

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Etsy and Tradesy Latest Reviews

Recent published reviews
No votes

My email and password were changed!!!!

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No votes

Saturday, 9/26/2020
I just order some items on the website around 10:45am EST.
However, I realized after clicking on the s...

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No votes

Hello, I have made several attempts to contact customer services. The reason being I have two etsy accounts and now only...

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No votes

Hello...I purchase what was suppose to be apple AirPods Pro from a merchant who I trusted because Ive purchased authenti...

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Etsy and Tradesy Products and Services

Most reviewed product and services
  • Etsy Shipping Service (173 reviews)
  • Etsy Account (110 reviews)
  • Etsy Customer Care (106 reviews)
  • Tradesy Customer Care (131 reviews)
  • Tradesy Marketplace (80 reviews)
  • Tradesy Account (74 reviews)