Etsy vs Shopify

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Etsy

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 302 TOTAL REVIEWS
  • $33.6K CLAIMED LOSSES
  • $534 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • I feel taken advantage of 9
  • Many sellers 4
  • Etsy did call me after i requested a call 3
  • Some good sellers 3
  • Products until now 3

Customers don't like

  • Customer service14
  • Did not fix problem12
  • Bad customer service5
  • Etsy help desk was no help and rude5
  • No shipping by seller4

Products by Etsy

No items

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Shopify

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 90 TOTAL REVIEWS
  • $78K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Easy to setup 4
  • Easy to navigate the website 3
  • Looks good 1
  • Nothing this has fully pissed me off 1

Customers don't like

  • Deceptive payment5
  • Being scammed3
  • Customer service and way they handled my store closing3
  • No point of contact for payment department2
  • No presense in the usa2

Products by Shopify

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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