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Etsy

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 347 TOTAL REVIEWS
  • $34.5K CLAIMED LOSSES
  • $540 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • I feel taken advantage of 9
  • Many sellers 4
  • Etsy did call me after i requested a call 3
  • Some good sellers 3
  • Products until now 3

Customers don't like

  • Customer service14
  • Did not fix problem12
  • Bad customer service5
  • Etsy help desk was no help and rude5
  • No shipping by seller4
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Shopify

Hosting
  • 1 ISSUES RESOLVED
  • 144 TOTAL REVIEWS
  • $79.6K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Easy to setup 4
  • Easy to navigate the website 3
  • Good way to get started with e-commerce 2
  • Nothing this has fully pissed me off 1
  • Tech support 1

Customers don't like

  • Being scammed6
  • Deceptive payment5
  • No point of contact for payment department4
  • Customer service and way they handled my store closing3
  • Fraud advertisement3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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