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Etsy

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 498 TOTAL REVIEWS
  • $37.8K CLAIMED LOSSES
  • $444 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • I feel taken advantage of 10
  • Products until now 5
  • Some good sellers 4
  • Many sellers 4
  • Etsy when it cared about customers - pre ipo 3

Customers don't like

  • Customer service25
  • Did not fix problem8
  • Seller closed my case with no resolve3
  • No response from seller3
  • Failure to honor their policies3
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Shopify

Hosting
  • 1 ISSUES RESOLVED
  • 252 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Easy to setup 4
  • Good way to get started with e-commerce 3
  • Easy to navigate the website 3
  • I never received my product 2
  • Tech support 1

Customers don't like

  • Being scammed4
  • No one taking responsibility for messing up my store3
  • Customer service3
  • Paying for merchandise i did not recieve2
  • No presense in the usa2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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