PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Poshmark and Etsy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Poshmark
Etsy

Poshmark and Etsy Overview

Total reviews
1186
731
Company responses
0
0
Issues resolved
22
4

Poshmark was first mentioned on PissedConsumer on Feb 4, 2014 and since then this brand received 1186 reviews. It is 455 reviews more than Etsy received since Mar 3, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Poshmark customer support team than with Etsy customer service.

Poshmark and Etsy Consumer Ratings

Rank
412 out of 2293 in Footwear and Clothing category
66 out of 430 in Auctions and Marketplaces category
Customer service
354 in category
69 in category
Exchange, Refund and Cancellation Policy
304 in category
45 in category
Product or Service Quality
325 in category
56 in category

Poshmark and Etsy Rating Details

Customer service
1.3 (644 reviews)
1.3 (262 reviews)
Reviewer's quote

Terrible customer service No telephone number No email They email you and you cannot reply You need to complete a form It says free shipping on first order - then they charge you! You try to get refund for shipping and they say we will apply it to your next order Sellers have junk - misleading...

Dalia

Etsy has horrible customer service, no phone number to call, does not respond to emails either. I received notice of my account being suspended during my trying to check out, i have tried every way to see what the problem is, I don't owe any money to any past account or business account. I have...

Carol V
Exchange, Refund and Cancellation Policy
1.4 (574 reviews)
1.6 (210 reviews)
Reviewer's quote

Both times it took over a week for a refund - and both times I was left scrambling with no gifts. Needless to say Im beyond pissed! If sellers are allowed to double sell and cancel orders without cause they need to be kicked off the site! Ive sold on there for months- never have I cancelled...

Carla R

...Also cannot get Redheaded Monkeys to call me back regarding a refund. This is very frustrating! I am elderly and not computer wise. Etsy keeps sending me round and round with no satisfaction or resolution...

jacqueline p
Product or Service Quality
1.7 (545 reviews)
1.8 (205 reviews)
Reviewer's quote

...I requested for the product to be delivered or my money refunded but you have chosen to ignore my attempts to resolve this injustice and turn this into a legal battle. I would like my $258. 68 place back into my account immediately...

Samy

...fall under their predetermined sets of drop down menus or you end up jumping through circular reasoning loops trying to find a way to contact Etsy Customer Service. Want to cancel a selling post and get your selling fee back for ANY reason? Good luck with that. Apparently, as soon as Etsy was feeling some competitive crunch, they cut back on live customer...

PissedConsumer1752454

Poshmark and Etsy Pros and Cons

Pros
  • How easy it was to sell
  • Diversity of products
  • Deals on poshmark
  • I feel taken advantage of
  • Products until now
  • One of a kind products
Cons
  • Customer service
  • No customer service
  • Unable to contact customer service
  • Customer service
  • Did not fix problem
  • No response from etsy

Poshmark and Etsy Most Positive Reviews

Top rated reviews
5

If you're thinking about getting the app, use this code BMSYH & you'll get a $5 credit free.

Now on to my review....

5

I have ordered a galaxy s3 phone case, retro sunglasses, tobacco pipe, and a sticker for my car. All from different...

Poshmark and Etsy Most Critical Reviews

Lowest rated reviews
1

I bought a item a clothing item online on Poshmark site. The photo of the item was deceitful. color didn't match the ori...

1

Through various screen/store names I have been there from the beginning and I have watched the website decline from a ha...

Poshmark and Etsy Latest Reviews

Recent published reviews

Do you still sells that Coach Hawaii scenery tote with wallets?

Read all 1186 reviews
1

my account is suspended. I've written them several emails as I planned on purchasing over $4 thousand dollars worth of...

Read all 731 reviews

Poshmark and Etsy Products and Services

Most reviewed product and services
  • Poshmark Customer Care (220 reviews)
  • Poshmark Marketplace (155 reviews)
  • Poshmark Shipping Service (105 reviews)
  • Etsy Shipping Service (105 reviews)
  • Etsy Customer Care (84 reviews)
  • Etsy Account (63 reviews)