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Etsy

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 486 TOTAL REVIEWS
  • $37.4K CLAIMED LOSSES
  • $456 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • I feel taken advantage of 10
  • Products until now 5
  • Some good sellers 4
  • Many sellers 4
  • Etsy when it cared about customers - pre ipo 3

Customers don't like

  • Customer service25
  • Did not fix problem8
  • Seller closed my case with no resolve3
  • No response from seller3
  • Failure to honor their policies3
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Poshmark

Auctions and Internet Stores
  • 9 ISSUES RESOLVED
  • 619 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Diversity of products 6
  • How easy it was to shop 5
  • How easy it was to sell 5
  • Deals on poshmark 5
  • Concept 5

Customers don't like

  • Customer service24
  • Scamming5
  • Unprofessional sellers4
  • Unable to contact customer service4
  • Resolve4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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