PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Etsy and Poshmark as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Etsy
1.8
Poshmark
1.7
Etsy
Poshmark

Etsy and Poshmark Overview

Total reviews 2285 1818
Company responses 0 0
Issues resolved 17 26

Etsy and Poshmark Consumer Ratings

Rank
91 out of 333 in Auctions and Marketplaces category
106 out of 333 in Auctions and Marketplaces category
Customer service
76 in category
90 in category
Website
75 in category
78 in category
Exchange, Refund and Cancellation Policy
54 in category
70 in category
Product or Service Quality
57 in category
67 in category

Etsy and Poshmark Rating Details

Customer service
1.4 (740 reviews)
1.3 (862 reviews)
Reviewer's quote

The real test of a good company is the way it deals with customer complaints my experience of both Ely and ArtPrintClassic is that their customer service is appalling - I will never use either company again. 1. According to the Etsy site the shop policies dated 23 May 2018 estimated deliveries to...

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NO HELP, you suck your customer service is horrible because here there is none..

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Website
2 (655 reviews)
2 (733 reviews)
Reviewer's quote

Customer service was very helpful and I received tracking number and website address :happy:..

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...The website is difficult to navigate compared to any other sites I use!..

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Exchange, Refund and Cancellation Policy
1.6 (573 reviews)
1.4 (764 reviews)
Reviewer's quote

...Someone from the 'trust team' (that is what it shows in the email), issued twice refund to buyers while the items still in transit. To reach customer service is impossible. Does ETSY have a customer service, or it is a BS? Very very disappointed and more and more starts to look like ebay...

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...I am waiting for a full refund. What are you doing to protect me as a customer? Why are you not responding in a timely manner to my emails? Please help me..

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Product or Service Quality
1.9 (569 reviews)
1.8 (714 reviews)
Reviewer's quote

It still shows the 6th of January and when I called your customer service they could not give me any location as to where this particular item is. I also contacted the seller of the meershum pipe block because the stone looks like a piece of meerchum that was scrap that their carvers could not even...

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...Poshmark needs to hire competent staff who can thoroughly research a product. Furthermore, there must be cultural awareness training for the employees to eliminate prejudices against the seller and/or buyer. Perhaps this is a blessing in disguise...

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Etsy and Poshmark Pros and Cons

Pros
  • I feel taken advantage of
  • There are no pros
  • Reasonable pricing of most products
  • Good way of getting favorite brands at discounted prices
  • Deals on poshmark
  • Variety
Cons
  • Customer service
  • No customer service
  • Did not fix problem
  • Customer service
  • Unable to contact customer service
  • No customer service

Etsy and Poshmark Most Positive Reviews

Top rated reviews
5

I have ordered a galaxy s3 phone case, retro sunglasses, tobacco pipe, and a sticker for my car. All from different...

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5

If you're thinking about getting the app, use this code BMSYH & you'll get a $5 credit free.

Now on to my review....

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5

I am an etsy buyer and i bought an item from kasablanka shop.Twice happened that i contacted the seller to reserve the...

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5

Lol despite the awful reviews I've seen on here, I must say Poshmark is super great! I've made over $200, with all of...

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Etsy and Poshmark Most Critical Reviews

Lowest rated reviews
1

Through various screen/store names I have been there from the beginning and I have watched the website decline from a ha...

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1

I bought a item a clothing item online on Poshmark site. The photo of the item was deceitful. color didn't match the ori...

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1

Please this is a warning to all etsy shoppers gettingittwisted is nila clark she has opened up a new shop and pretty...

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1

You get a feel about sites right away so go with your gut on this one. I knew there was a lot of younger people...

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Etsy and Poshmark Latest Reviews

Recent published reviews
2.6

I ordered the Matt with black writing
I want the correct obe

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No votes

I want my money back and your not telling me nothing

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No votes

PLEASE CANCEL ORDER!!! I bought the below item for an occasion and the arrangement has been canceled. Therefore, I no lo...

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No votes

Pleas cancel this order for the air Jordan 1 zoom! My child made the order

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Etsy and Poshmark Products and Services

Most reviewed product and services
  • Etsy Shipping Service (190 reviews)
  • Etsy Seller Program (43 reviews)
  • Etsy Marketplace (42 reviews)
  • Poshmark Marketplace (166 reviews)
  • Poshmark Shipping Service (125 reviews)
  • Poshmark Profile (35 reviews)