PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Etsy and Poshmark as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Etsy
Poshmark

Etsy and Poshmark Overview

Total reviews
696
1144
Company responses
0
0
Issues resolved
3
22

Poshmark was first mentioned on PissedConsumer on Feb 4, 2014 and since then this brand received 1144 reviews. It is 448 reviews more than Etsy received since Mar 3, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Poshmark customer support team than with Etsy customer service.

Etsy and Poshmark Consumer Ratings

Rank
79 out of 469 in Auctions and Marketplaces category
400 out of 2463 in Footwear and Clothing category
Customer service
75 in category
340 in category
Website
76 in category
387 in category
Exchange, Refund and Cancellation Policy
48 in category
280 in category

Etsy and Poshmark Rating Details

Customer service
1.3 (251 reviews)
1.3 (630 reviews)
Reviewer's quote

...They simply told me that I do not meet their customer service expectations. They have withheld my money, I cannot make a backup copy of my groceries, nor of my invoices, articles, clients, reviews ..

Maria M

There is very poor customer service so do not use this site unless absolutely necessary..

Holly W
Website
2.1 (224 reviews)
2 (526 reviews)
Reviewer's quote

...Your website is so complicated I can’t reach your customer service and your website is very confusing. I kept googling til I found this..

PissedConsumer1698457

After numerous emails regarding several items i requested to return due Reasons they stated on website would justify a return I was informed they do not accept any returns and all sales are final. I disputing the charges with my bank and returning the items to the sellers. I will also report them...

Theresa S
Exchange, Refund and Cancellation Policy
1.6 (202 reviews)
1.4 (557 reviews)
Reviewer's quote

Your seller did not have the item I purchased and has not responded to any of my emails pertaining to my full refund. I have contacted the seller every day since the first time we communicated to no avail. I would like for someone to intervene on my behalf...

Lorina J

I have now sent over five requests for information about this sale – I need to contact the seller (jonesbran5988) and request he refund the money (because he knowingly and intentionally mis-advertised the size – the attached ad from Poshmark shows 18W, yet the attached picture of the suit shows it...

PissedConsumer1726237

Etsy and Poshmark Pros and Cons

Pros
  • I feel taken advantage of
  • Products until now
  • Some good sellers
  • How easy it was to sell
  • Diversity of products
  • Deals on poshmark
Cons
  • Customer service
  • Did not fix problem
  • Poor seller tools and no phone number to the dispute team
  • Customer service
  • No customer service
  • Unable to contact customer service

Etsy and Poshmark Most Positive Reviews

Top rated reviews
5

I have ordered a galaxy s3 phone case, retro sunglasses, tobacco pipe, and a sticker for my car. All from different...

5

If you're thinking about getting the app, use this code BMSYH & you'll get a $5 credit free.

Now on to my review....

Etsy and Poshmark Most Critical Reviews

Lowest rated reviews
1

Through various screen/store names I have been there from the beginning and I have watched the website decline from a ha...

1

I bought a item a clothing item online on Poshmark site. The photo of the item was deceitful. color didn't match the ori...

Etsy and Poshmark Latest Reviews

Recent published reviews
1

Why did you close my store? I didn't violate Etsy's policy. All my works are protected by copyright.You have not respond...

Read all 696 reviews
1

I purchased a pair of brand new UGG boots from a seller along with 2 other orders in total I was to receive 3 packages....

Read all 1144 reviews

Etsy and Poshmark Products and Services

Most reviewed product and services
  • Etsy Shipping Service (97 reviews)
  • Etsy Customer Care (81 reviews)
  • Etsy Account (61 reviews)
  • Poshmark Customer Care (217 reviews)
  • Poshmark Marketplace (152 reviews)
  • Poshmark Shipping Service (99 reviews)