PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Etsy and Poshmark as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Etsy
Poshmark

Etsy and Poshmark Overview

Total reviews
1507
1543
Company responses
0
0
Issues resolved
11
24

Etsy and Poshmark Consumer Ratings

Rank
82 out of 313 in Auctions and Marketplaces category
98 out of 313 in Auctions and Marketplaces category
Customer service
87 in category
91 in category
Website
75 in category
89 in category
Exchange, Refund and Cancellation Policy
59 in category
72 in category
Delivery Service
58 in category
39 in category

Etsy and Poshmark Rating Details

Customer service
1.3 (483 reviews)
1.3 (767 reviews)
Reviewer's quote

...This is getting very frustrating, and Im very disappointed in your customer service. We had a lot of other things to order, but after this experience I will continue to use amazon. We planed to use Etsy for our business as well, but again after this we will not use it!..

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...Poor customer service. Do not buy anything from Chicnation. The shipping takes forever and the seller has poor communication and customer support..

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Website
2.1 (429 reviews)
2 (657 reviews)
Reviewer's quote

...I reached out to the seller from your website and emailed them on Thursday June 18th. I have not gotten a response. I would like to resolve this soon..

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...The item on poshmarks website shows as "pending shipment scan" but USPS. com states item was delivered. I have messaged these people over and over without result, sent copies of the tracking info and usps tracking info without result...

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Exchange, Refund and Cancellation Policy
1.6 (387 reviews)
1.4 (680 reviews)
Reviewer's quote

About Case 868231840808 I believe that the decision was wrong: The Buyer reported a case for my shop asking for full refund because the item damaged and not as descripted From the first day I knew the buyer opinion I asked him to send the item back to my address, once I receive the item as he...

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...I have not received my item or my refund as of yet. I have contacted the seller multiple times about this issue, and she seem very uninterested about my situation. I have contacted Poshmark many time via email about this issue and they seem not to care...

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Delivery Service
1.8 (372 reviews)
2.1 (585 reviews)
Reviewer's quote

...I then proceed to contact Etsy customer service on line because there is no phone # for customer service. (strike #1) I proceed to explain to the customer service rep. what had happened...

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...to P M re their lack of experience and business ethics! Heres what ive learned if you have the product, love selling, and your customers love you and your service . they will find you anywhere and youll be successful on any platform! Never feel locked to one that suks! I also waited 30 days for pmt on a Bundle, buyer tried to claim NEW items were damaged and...

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Etsy and Poshmark Pros and Cons

Pros
  • I feel taken advantage of
  • Products until now
  • Many sellers
  • Deals on poshmark
  • Concept
  • Variety
Cons
  • Customer service
  • Did not fix problem
  • No customer service
  • Customer service
  • No customer service
  • Scamming

Etsy and Poshmark Most Positive Reviews

Top rated reviews
5

I have ordered a galaxy s3 phone case, retro sunglasses, tobacco pipe, and a sticker for my car. All from different...

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5

If you're thinking about getting the app, use this code BMSYH & you'll get a $5 credit free.

Now on to my review....

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5

I am an etsy buyer and i bought an item from kasablanka shop.Twice happened that i contacted the seller to reserve the...

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5

Lol despite the awful reviews I've seen on here, I must say Poshmark is super great! I've made over $200, with all of...

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Etsy and Poshmark Most Critical Reviews

Lowest rated reviews
1

Through various screen/store names I have been there from the beginning and I have watched the website decline from a ha...

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1

I bought a item a clothing item online on Poshmark site. The photo of the item was deceitful. color didn't match the ori...

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1

Please this is a warning to all etsy shoppers gettingittwisted is nila clark she has opened up a new shop and pretty...

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1

You get a feel about sites right away so go with your gut on this one. I knew there was a lot of younger people...

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Etsy and Poshmark Latest Reviews

Recent published reviews
No votes

Please i want to be able to reply to sellers about my order.

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1

I ordered several things from Poshmark yesterday three of them being Harley Davison boots and one being a package of...

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No votes

I want change my shop name

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No votes

!!!!!!!!! Pissed that u charged me $95 u better refund int *** now

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Etsy and Poshmark Products and Services

Most reviewed product and services
  • Etsy Shipping Service (165 reviews)
  • Etsy Account (101 reviews)
  • Etsy Customer Care (100 reviews)
  • Poshmark Customer Care (244 reviews)
  • Poshmark Marketplace (161 reviews)
  • Poshmark Shipping Service (121 reviews)