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Etsy

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 364 TOTAL REVIEWS
  • $34.5K CLAIMED LOSSES
  • $540 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • I feel taken advantage of 9
  • Many sellers 4
  • Etsy did call me after i requested a call 3
  • Some good sellers 3
  • Products until now 3

Customers don't like

  • Customer service14
  • Did not fix problem12
  • Bad customer service5
  • Etsy help desk was no help and rude5
  • No shipping by seller4
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Otticanet

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $338 AVERAGE LOSS
2.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Quick shipping 5
  • Fair price 2
  • Transparency 2
  • Quick delivery 1
  • Responsive customer service 1

Customers don't like

  • Nondisclosure of taxes and customs cost5
  • Return policy2
  • Collections calls 8 mos later1
  • Why my order has been blocked twice1
  • Fake1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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